Overall Ratings & Reviews The Bull Hotel, Sure Hotel Collection by Best Western

Good price for the convenience of being within walking distance of the rail station and the town centre. No air con in our room though there was a fan. Our stay coincided with the hottest day of the year, up to that point. On hotter days, the room may become stifling. We reported to reception that the extractor fan in our room didn't work.

hotel in easy walking distance of the railway station. room comfortable, clean and tidy. downside, no lifts. door key swipe locks were unpredictable. sometimes the swipe card worked, sometimes didnt.

Great hotel. great location. Friendly staff and has parking

I chose the 4 star hotel for a special occasion, booked a deluxe room which was worse or same as a premiere inn. Staff not very friendly shouting across the room at breakfast, very basic room no fridge no complimentary water I expected better for a deluxe room,I dread to think what a standard room looks like. Disappointing!! Wouldn’t stay again.

I stayed for 2 nights and I would not book again. I found the reception staff to be either unpleasant or rude. It was a bizarre juxtaposition because due to how nice the downstairs lobby seemed in terms of decor and ambience I was surprised at how dated the room was. All power points were on the opposite end of the room to the bed (which is just annoying in 2025) and one of them didn't work properly. The shower was so strong it was painful and unpleasant to use. It was roasting in the room but there was no climate control nor any way to turn the radiator off. The desk chair had no cushion so was uncomfortable. The mattress on the bed was the same- it felt cheap, but I slept well enough in it. For such a short stay my key card stopped working multiple times to the point of frustration, and when it was working it took ages for the door to register it to let you through. (They did admit that they were updating this soon at least!) The hotel breakfast was expensive for what you got (I know hotel breakfasts are expensive but this did not feel worth it) and the staff were having a loud personal conversation that was disruptive to the peace of the early morning. I was in Peterborough for an event so I thought I would use my rewards points to stay at an independent rather than a chain. I'm sad that I wasted them on this hotel and I regret not staying in the Premier Inn instead.

Thought the hotel was so lovely and the fact that the parking was free was so good and that the hotel was so near everything would definitely go back

Beautiful room, and a beautiful stay. Thank you

Room was far too hot, radiator blasting out heat all night, I could not sleep. Bed slided across room whenever I got in or out of bed.

Lovely

Had a very comfortable one night stay at The Bull Inn in a standard double room. Room was very clean and equipped as you would expect. Staff very very friendly and helpful. Would happily stay again.

They kindly kept our suitcases until the room was ready

A very traditional old hotel in an excellent central position. Good for shops, theatre and railway station. Nice and clean with a large room and updated bathroom. Breakfast was a let down, cold and Unappealing.

Rooms are very dated. We paid for a delux but it was tiny, old and dated. My husband who is only 6.1 could not stand under the shower as it wasnt high enough. They also made a mistake and tried to charge up for breakfast,we had to find our original booking which yook a while by which time ourwe had to leave so we couldnt have breakfast. They wouldnt refund and when we tried ti claim back through the people we booked with the hotel told them we'd refused breskfast which wasnt true

The hotel is well located right in the centre of Peterborough with plenty of onsite parking which is a bonus. Our only criticism would be directed towards the check-in on our arrival. The chap on reception seemed disinterested and bored as his body language showed. We didn't use the bar or the restaurant so we can't comment on these although the decor is very welcoming throughout the hotel and it's a lovely place to stay.

Lovely character property, very comfortable beds and convenient, the bath and shower in need of repair and modernisation though but overall a pleasant stay.

Only one VERY important improvement could have tipped our stay into 5*, and that is IF THE WEBSIT HAD THE POSTCODE for the CAR PRK, which is NOT the same as the post code listed in the hotel address, and that would have saved us 45 min of driving stress, asking people, going down local roads, seeing the Catgedral, knowing we weee close but, oh so far. Eventually I persuaded my friend to phone tge hotel- receptionist said ‘you need another postcode’!!! On arrival, another receptionist said they get hundreds of phone calls a month regarding this! So, just update the website please. Food- dinner, breakfast lovely, room great- comfortable, super beds, spotless, only shower problemstic. Couldn’t get it to work.water temp ✔️, was able to sponge myself down, but did not want to risk having a bath- mobility issues.TV good reception. All staff friendly and helpful. And, could leave car in car park when we went to the cathedral to visit ‘The Longest Tarn wxhibition- a short walk from hotel. Rwcconend the exhibition, on March 2025, recommend the hotel

The price of the Aspall’s

It was an overnight stay and was fine. Check in …well the guy who did it could not have shown less enthusiasm if he had tried…

Really friendly staff but the hotel was a little "tired". No WiFi which was difficult as we also couldn't get mobile single in our rooms. One broken lift. Staff that had to do reception and the bar.

Hotel was clean, staff friendly, and was close to the city centre. Breakfast was average, a good selection but as it was buffet style its hit and miss. Room was spacious, shower had good pressure but the shower door was not the best and the water was spraying out on the bathroom floor. Bed was a good size but the mattress was quite hard and the pillows were not the softest too. Overall we were impressed with the hotel and would definitely stay again.