Mercure Blackburn Dunkenhalgh Hotel & Spa

Explore Mercure Blackburn Dunkenhalgh Hotel & Spa
7.8
Pleasant
From 376 reviews
Cleanliness

8.0

Room Comfort

8.2

Service and Facilites

8.0

Traveler Reviews Mercure Blackburn Dunkenhalgh Hotel & Spa

Number of reviews per page
20
40
Top reviews
Christopher
icon-Leisure
Leisure
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Excellent staff, excellent food and brilliant facilities and room!
Anthony
icon-Business
Business
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Old property but very impressive building very comfortable room.
Rebecca
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Lovely staff, really helpful
chris
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

We complained our room was unclean and were upgraded to a nice room without issue
Amad
icon-Business with Partner
Business with Partner
2.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The room was not worth what I had paid for it looked really nice but the bed sheets were dirty and had a radiator in the room that didn’t work at all they said they couldn’t do anything and then me and my partner went to spa and the water wasn’t wasnt warm at all it was freezing cold and idk what I’ve just paid for so I left around 11 pm if a refund is possible please help
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Ian
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Staff very courteous. All rooms clean and warm. Excellent evening meals. So-so breakfast. Need for overhead shaver lighting in bathroom. Unable to clearly see to shave. Special thanks to maintenance for speedy repair of plumbing fittings under bathroom sink. Disappointment on one day wait for replacement hairdryer. Communication problems between reception and housekeeping?
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tamsin
icon-Business
Business
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

all round nice place to stay
Jon
8.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Room was clean and warm, staff were very friendly.
John
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Room was very clean and comfortable, good price
Peter Robert
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Reception staff were excellent, they dealt with 2 issues we had very professionally.
Jason
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Room was very nice and plenty of room to move around. Nice looking grounds around the area. Good service on the whole!
Steve
4.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

No hot water
Patricia
icon-
2.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

I was given a nice room at the back of the hotel , but the radiators did not work, it was freezing. There was a small mobile radiator, that did nothing to heat the room. Also there was no telephone either. As I was staying 4 nights ,they did upgrade to a better and warm room.
Deborah
6.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Was given wrong type of room on arrival, free upgrade was satisfactory, staff were very helpful
Ann
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

On my arriv the reception gaveva welcoming greeting .My signingvin was strieght forward and good communication. My room , bed linen and towels are Scrupulously clean and very comfortable , Lovely presentation abd lovely furnishings, everything i need. The staff in every category are so friendly and always give a greeting. Nothing is too much trouble. My stay has been a a very enjoyable and comfortable stay. I havecstayed many times over many yrears abd always had a wonderful timevhere and i can truly recommend this hotel.
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Phil
icon-Business
Business
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Lovely rooms, great staff
Jonathan
icon-Business
Business
8.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Only issue was room had no heating
Christine
icon-with Partner
with Partner
2.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Stayed here many times before but was extremely disappointed this time . The room we were given we was pleased at the size but it was freezing cold and was given an extra heather which helped . Then there was no hot water to shower so we were moved . Really frustrating when you are only there one night and have to repack again .
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damian
icon-with Partner
with Partner
8.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Enjoyed rhe stay
David
10.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

Great stay
Number of reviews per page
20
40