Overall Ratings & Reviews Avon Gorge by Hotel du Vin

The view of the Clifton Suspension Bridge from the room and at breakfast was a special feature, and the bedroom and en-suite were high quality and suitably designed for the historic feel of the hotel. The location was superb and therefore popular for users of the adjacent White Lion. We were confused, not to say disappointed, to find that the menu in the room included items that we could not get in the restaurant, only in the White Lion, and our alternative menu choice was not available on the night. But of course the breakfast was the usual excellent Hotel du Vin offering as in all the other eighteen we have stayed at. This was our nineteenth of nineteen and a great way to finish!

Hotel bathroom is very dirty mould growing around soap dispensers, also tea&coffee tray is full of dust seem like never been cleaned for long time. Theme of the hotel is to keep it dark that’s why they can hide the dirt. Bringing a dog carries a charge of £25 per dog, per night which includes a dog bed, bowl and for the deep cleaning ( what is deep cleaning?)

Its a great location with spectacular views of the Avon Gorge ... Good size rooms and facilities. What could improve is dining and weird connection to next door pub, i was happy to have eaten dinner in hotel restaurant, but on a warm evening you have to sit inside (no access to terrace), for outside sitting you have to go to the pub (which is connected to the hotel) and queue (very slow) to order ... surely this would be better if you sorted this out.

The staff were amazing in the Avon Gorge hotel and really make the place. We found the breakfast to be of a good quality as were the drinks and were worth the upgrade. What we did find is that the hotel MISSED its spring clean and has dirty marks on carpets and the bathroom had dust and marks in. We also found lamps with bulbs that were not working and the air conditioning smelt, which was also not helped by have to prop windows open, as the sash windows were broken in our room and my father in laws. Overall a reasonable place to stay, that with a bit more effort in cleaning and maintenance could be perfect.

Very nice bar and great cocktails! Generally, quiet at night with

Useless room if you have luggage or are disabled. Clothing storage useless. Expect to live out of a suitcase. Beautiful refurbishment, but bring extra lighting for shaving and make up.

The bathroom products ran out and weren't refilled. The room was cold and it was not easy to alter the temperature. There was a thermostat in the room but the people on Reception altered the temperature, it too a while to sort it out. In the bar, I was served a flat and off colour glass of champagne. They replaced it, however, it was disappointing to see that they thought it would be ok in the first place to serve flat, old wine at a premium price. We were mostly disappointed that the Reception staff ordered us a taxi, which didn't turn up. We asked them to check with the taxi firm whether the time we had allowed ourselves would allow sufficient time to get to the train station. They seemed aloof and didn't seem to listen to the question. I don't believe they did in fact ask. In any case, the taxi didn't turn up. I appreciate that it's not the hotels fault if a taxi doesn't turn up. However, I asked the hotel to organise, in the belief that they would have established and trusted links with taxi companies and we could rely on them.

great views, lounge (cocktail bar areas) and terrace. Room was spacious. Great hotel for the money. think we paid £100 for the night. The girls on the desk were great as well. bit outdoor terrace with views and bar! perfect. recommend this place. great area to explore near by.

Really nice stay prior to early morning flight.

Lovely comfortable hotel with quality tea, coffee, toiletries etc.

Beautiful room with a fantastic view of the bridge. A very enjoyable couple of nights.

Amazing view of the suspension bridge, great terrace and best breakfast!

Excellent base to explore Clifton and surrounding area . Staff at Avon Gorge are excellent. Nothing was too much trouble and a member of the team went out of her way to find a table on the sun terrace of the White Lion . Great Breakfast with an amazing view of the suspension bridge. Will return .

Lovely room, comfortable one night stay. Friendly staff, quiet location with beautiful views

Delightful hotel.

Great location

Lovely hotel in historic building. The view of Clifton Bridge at breakfast is stunning. Parking is awkward and expensive for what it was.

A service charge was put on the dinner bill. When challenged the next morning this was removed.

Wonderful view on the balcony we had perfect weather to sit out and have drinks there

On arrival, it was a little odd to be asked to physically complete the registration form that I had previously completed online, but check-in was courteous and efficient; Every stair up to the 3rd floor has a unique groan; Much of the hotel has dark decor and subdued lighting, but it's not unpleasant, and the rooms have brighter lights that can be used; The artwork in the rooms has an amusing twist; The White Lion staff needs to work out a way to be more efficient, but the Clifton Bar staff were exemplary; Restaurant staff were very helpful and accomodating at breakfast. Overall, the hotel seemed clean.