We were over the moon when we arrived at the proximity of the hotel to St Mark’s square, the appearance of the building and reception area and the lovely welcoming staff who greeted us. After a delayed flight we felt we’d hit the jackpot. Our room was delightful and well glazed so there was no noise from the street below. It appeared to have been recently refurbished and boasted a super king size bed, lovely controllable lighting and a beautiful bathroom with waterfall showers. Everything was clean and well-appointed. The room was serviced daily while we were at breakfast and we returned to it looking spick and span.
We had dinner in the hotel in the first night which was excellent with plenty of choice of traditional Italian dishes and wines at a very reasonable price. Breakfast was included in our deal and was delicious with a full range of cooked and continental options. The hotel was well-staffed and we were extremely well looked after, always with a smile and a warm greeting. The only thing I could fault about this hotel was the slight smell of drains in the public areas but not in the room or restaurant. Given its location right on the canal this wasn’t surprising. The thermostat in the room was also a little difficult to control. That said these were minor points and didn’t detract at all from a wonderful memorable stay. We will certainly return and will recommend to all our friends visiting Venice, in our opinion, the most beautiful and iconic Italian city.