The staff made this holiday amazing.. Ben and Brad are credits to the company.. the room was fantastic.. much better than last time we stayed.. spacious.. clean and smelt beautiful.. ill show more on my tiktok review.. reddeadblue

Lovely place but you can tell everything is very old fashioned, doesn’t really look up to date. But other than that’s it’s an okay place to stay with really nice staff.

Room clean, decor needs updating. Limited choice at breakfast

Very noisy. kids running around the corridor doors No body wash in the room

Tidy

Walls paper thin, could hear everything! (Literally) So many drunk and disorderly people.

I stayed in room 258 and unfortunately had a very disappointing experience. There was no heating in the room, which made our stay extremely uncomfortable, especially as we were traveling with three children and my pregnant wife. Additionally, the room was not clean, which added to our frustration. Overall, this was a terrible experience, and because of these issues, I will not be returning to this hotel. I hope you take this feedback seriously and improve your services for future guests.

Room never got cleaned, previous people who stopped in our room left a cup of water down the side of the bed, my wife couldn't use her oxygen machine as there were no plug sockets next to the bed the staff couldn't offer an extension lead and wasnt bothered about her situation

No heating whatsoever in winter, I had to buy my own heater. Walls had major rust lines from radiator, the food hall was the messiest area I’ve ever seen and I got woken up by people next door having an actual fight with arguments and screaming. Would not recommend

No issues at all, all good.

Room was dated but clean and very spacious. Hotel itself is big my children enjoyed staying here. Lady on reception was very helpful for check in and when we asked questions. We also managed to get a later check out with price being very reasonable. We didnt get breakfast as hotel was too busy.

The general cleanliness around the hotel was lacking, in the room the radiator required bleeding meaning there was no heating for the first hour and half. While this was addressed prior to us going to sleep I feel radiators should be checked when rooms are being prepared. There was also no radiator in the bathroom making it cold.

Was quite shocked at the hotel. Very dated and in places dirty

Room discusting

Never stay here get your bags and run

The room itself was extremely clean and warm the downfall is you hear absolutely everything going on outside the rooms in the hallways and other rooms and we were woken up by all the fire alarms at 2:30am and the hotel guys couldn’t turn it off so it was going off for half an hour, so that’s it I was awake from then and couldn’t get back to sleep, I think we should of been offered some kind of compensation but we didn’t even get an apology

The room was clean and warm food was good staff were good the hotel itself needs some tlc but we were pleasantly surprised will be back

Stayed for 3 nights no cleaners to be seen and we had no toilet rolls

So terrible and laying when I booked with free breakfast but when I get to take breakfast they took money for it.and hotel not clean.

We stood for an hour waiting to check in . Room was ok but not brilliant. But the hotel was so cold . Sat all new year eve with a coat on . Would never go back there again