The staff was excellent, kind and helpful! They accommodated all of our needs and went above and beyond which means a lot. However, the sheets were cheap unbreathable microfiber and the beds were noisy to sit on. The air conditioner in our room stopped working in the evening so we had to switch rooms (thankfully across the hall and the girl was so nice to bring us a new key). This seems like an old building that they put some lipstick on with the Hilton name to make some $. I did appreciate the non-carpeted rooms because it seems more sanitary than walking barefoot on carpet in hotels.