Terrible overall. We got there and no one was there to unlock the door. The guys who works there was extremely unprofessional, didn’t explain anything he gave us our key and when we got to our room, the room was extremely dirty, beds unmade and the bathroom floor was full of dirt ( which I have pictures) we went back to the front desk and the guy was outside viping. Which my young son saw. He came back completely ignore us while we were explaining the situation. He said there’s no other rooms available and that they were sold out. Then he said he was going to call his manager. He came back saying his manager is coming in a bit. He never did after 20 minutes. He treated other people who was coming so different than us. They got their room. Then the manager called and my husband talked to him. He didn’t solve anything more than anything made it worse. He didn’t take any accountability of their mistakes and told us to leave the property. This was about 1am with our 12 years old son. The receptionist guys was beyond unprofessional and rude! He told me to go and clean the room myself. We definitely experienced the worse customer service or our lives. We told them we were going to leave a review and he told us straight up they don’t need the reviews. Never will be doing business with this hotel.