Overall Ratings & Reviews Extended Stay America Suites Houston Med Ctr Greenway Plaza

Very friendly and helpful staff.

The room was hot. The bed was so squeaky and the fitted sheet was too small. Just the bed being so noisy with every move was bad, couldn’t sleep. The elevator was so noisy and rattling, almost woke up the dead. There was mold on the bathroom walls.

The staff was great. The room was basic but clean. The area could be considered intimidating but I felt fine there.

The beds are awful and the rooms need to be updated.

Staff was pleasant, helpful and pleasant. Room was spacious and had everything I needed. The lobby of the hotel had no furniture to lounge on; would be nice to have some.

Amazing! Just what I needed. Wonderful room and staff. Only hangup was the smell of neighbors' weed during the night, but that may just be a me problem. Wonderful hotel!

Dirty nasty room blood stains looking like in the carpet

Seemed outdated worn and spooky walking thru hallway

Property was dirty and smelled very strong like febreeze.

Hotel staff was ok. Breakfast is muffins and coffee. Hotel do need to be updated. They don't bring nothing to the room. Found a roach in my room. This hotel is enough to get you by but don't expect alot.

The room and bathroom were overall clean, but the floor was sticky and there were odd odor’s throughout the hotel and our room.

I couldn’t stay l left and booked another hotel. Room was smelling bad, carpets are old. Appliances have dents and scratches, walls are bad and even the car park had sitting water all over. I am requesting a refund for this booking.

Location was great, hotel was close to stadium, food spots, and quick access to highway. The appearance of the hotel itself was underwhelming. Carpet was stained, holes in walls, our smoke detector was hanging off the ceiling, ironing board was broken, iron itself didn’t work, bathroom didn’t have a blow dryer and stove light was broken.

You can paint a building on the outside and it is still a mess inside. This property is a disgrace. It is dingy. It is dull. It is old. It is in disrepair. It smells bad. The elevator is downright scary. Enough said. We will not be returning. It was, however clean.

The absolute

The stay was nice. Quiet room with everything I needed.

The room was clean and the kitchen and bathroom facilities were in good working order. The parking lot seemed secure and there were lots of restaurants nearby.

Room was dirty- carpet had so many cigarette burns. Very limited kitchenware availability. Room smelled like old cigarette ashtray. Front desk staff was very nice.

Room and hallways smell a lot like smoker’s lounge

This place was disgusting. The hallways and the room smelled terrible. The toilet got clogged and wouldn’t flush. There was dog poop in the hallway in the morning. Overall terrible experience. Gross!!