Excellent stay from the booking to check out!

Over all great experience

Room wasn't clean when we arrived. At least the sink in the washroom. Covered in beard trimmings. Guess that's a corner they cut when you pay for early check in. Tried to order room service but the menu item we selected wasn't available. Saturday the waitress was absolutely slammed at the pool. Didn't get a chance to order. Ended up using skip.

Fave hotel in downtown for value, amenities and location. Amazing location. So many great restaurants nearby. Pool is beautiful and year round. On site restaurants are great but the finer dining one (Yellow Door) is only open on weekends now. My go to and look forward to staying again next time I am in town.

Room is clean, Staff is friendly. This place is good. You can walk FlixBus Calgary Station to Banff in 5min

The staff are incredible, front desk to valet to room service. I was made to feel welcome and wanted.

Comfortable room

Everything was great! The room the staff the location.

Room was great. Unfortunately pool was closed most of the day I stayed there

Staff were amazing, hotel overall was great. The pool, the amenities, the room. It’s a nice hotel that has things to do in a hotel such as the golf simulators, spa, restaurant, etc. We truly appreciated the friendly staff. We will be staying again.

Good service. Clean. Seamless check in nd check out

Yes and yes

Room was great! staff was very frrendly

The room was spacious, with a comfy bed, a big shower, and a modern desk/chair combo, and plenty of outlets. The pool was fun - I swam a lot, and then could relax right beside and drink some much-needed water.

Room was spotless and staff were great. Especially front desk staff. Limited dinner menu for such a nice place though.

Clean rooms, great location downtown, staff friendly, free parking!

Friendly staff, room upgrade, heated parking

Great place to stay

Clean, updated, great staff.

Comfortable clean rooms. Great location.