Overall Ratings & Reviews Holiday Inn WESTBURY-LONG ISLAND by IHG, an IHG Hotel

Relaxing!

fantastic. Highly recommend.

Everyhting was amazing untill the smell in the room. I think it was probably because it was next to the laundry schute. The smell in the room was bad. Service wise. and all too good.

Everything is great

Only booked this room based on the pictures that looked like they had a swimming pool - there is no pool It’s just a piece of grass. Also the breakfast staff was rude and wanted us to pay for food that we were still eating when using the free voucher tickets.

Property was ok for one night stay. 3 star hotel.

Clean and kind. Nice location.

clean and polite

Our room was great didn’t need a thing. The only complaint we did have was a rolling chair and oval table on wheels in the room. Very dangerous for elderly people to sit and dress no dresser or drawers except night table. We stayed in room 241 I would come back to stay there again but you need to fix the above listed problem. All staff courteous and it was nice to have a place to buy snacks. We also recycled our shopping bags and bottles not to leave for the person who cleaned our room.

Good

Staff was friendly, room was clean. Plenty of dining and shopping in the area. Convenient place to stay when visiting Jones Beach.

Nice place

All usual aspects were so good. I think this one was renovated. Highly recommend. Will go back.

Very nice stay and convenient area with a lot of shopping.

Nice, affordable option. Breakfast buffet was disappointing and the service there was more ‘miss’ than ‘hit’

Clean and across the street from stores/restaurants

the ceiling was very thin and i was able to hear someone dragging luggage across the floor on the 3rd floor

I was not able to sleep all night. I felt unsafe as 2-3 times someone knocked at my door. I had to call reception desk around 2 in the night to tell them that someone is knocking at my door. Other times there was too much noise in the lobby. I haven’t had this kind of experience in any other hotel ever. Other that this staff was nice and polite

Room smell No valet bags No enough sugar for coffee

Great location! Nice rooms and wonderful staff!