Checking in was okay, friendly enough. Left without checking room for lets be real I rented through Expedia. 3 hours later I returned to the Quality Suites to find the room door open but went inside anyway, took a look around, went back outside to double check the room number and immediately left the place, went to the office imformed them, at which point they checked their laptop and was told "NON-REFUNDABLE. I just looked at them, turned around, got in my car and hit the gas to put as much distance between them and me as possible. I didn't even make it out of the parking lot to the main road before I had to hit the break for it being the 3rd of July. The one thing I will say about what I experienced is "it made my skin crawl ".