Quality Inn Tucson Downtown near Convention Center

Explore Quality Inn Tucson Downtown near Convention Center
6.2
Pleasant
From 1,001 reviews
Cleanliness

6.4

Room Comfort

6.6

Location

7.4

Service and Facilites

6.8

Traveler Reviews Quality Inn Tucson Downtown near Convention Center

Number of reviews per page
20
40
Top reviews
Courtney
2.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Roaches. Dirty food in microwave. Stains on bedspread. Found a long black hair on the towels. Dried urine on toilet seat. Basically hasn't been cleaned at all. Probably needs a fumigator. 0/10 do not recommend and pray I get a refund.
Amber
2.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Absolutely disgusting!!! Within the first hour of being there two cockroaches the size of half dollars and a smaller roach were in my room. I immediately contacted the front desk. The lady working told me she couldn’t switch my room because it’s possible other cockroaches are in that room to so what’s the point? Those are her words exactly. She also told me she couldn’t give me a refund, but she could come to check the room, kill the cockroach and give me my deposit back and there’s no Manager on property. I had no choice but to stay in this room as it was late and I had to work early in the morning as I go to get into bed I then realize the comforter is crusty and the sheets These were not stained they were dirty! The night stand next to the bed, had marijuana and trash in it the floor had hair ties and trash on it and the management Tammy is aggressive, rude and very argumentative!
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Ramadan
icon-Leisure
Leisure
4.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Fix facility, clean carpets, fix furniture, better breakfast and need professional front desk people
lauri
icon-Friends and Family
Friends and Family
2.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Pool is indefinitely closed, and when you see the picture of it you'll see why. Front desk staff was horribly rude to everybody she spoke to while I was there to check in. I'm also going to add that she apparently doesn't know how to program a key card because four people came up during that time and had to get rekeyed. In the room you'll see that there's a giant sticky trap next to the air conditioner. There's also drywall over the floor by that wall, looks like it came from the ceiling where the curtain track has been hung. There was something gross stuck to the bottom of one of the sinks, and something blue sticking out of the drain of the other. There were several sinking spots in the floor as well, on the second floor. It's in a horrible and loud neighborhood, surrounded by random homeless encampments. Breakfast had juice sitting at room temperature because the machine doesn't work, gravy smeared all over that corner of the cabinet that was apparently supposed to be biscuits and gravy, and a waffle burning in the waffle iron, or possibly just waffle stuff on the back of it, I'm not sure I did not look closely but I could smell it. No coffee either morning And tables were disgusting both. Sunday morning a completely different front desk person was very rude to somebody asking for ice as they had been instructed to by a sign on every ice machine building.
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Andrés
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

It was great
Yesenia
icon-Business
Business
4.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

I would not stay here again
Nitiya
icon-Leisure with Children
Leisure with Children
2.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Stay away from this hotel. It’s right next to the main freeway and lots of homeless around. The pool is closed for the season that should be mentioned in the advertisement. The dining is very limited. Lots of restaurants in downtown nearby but it’s hard to find parking and traffic is crazy . Other than that very limited restaurants around.
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Amanda
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Business Family
2.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

The carpet is sticky, ice machine broken, the pool is green, the sheets are wrinkle and the room has a smell, less food for breakfast
Arturo
icon-Business and Leisure
Business and Leisure
2.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

TV was on when I came in the room. Turns out the remote was broken. Also the bedside drawer would not stay closed. The shower knob wouldn't work and only cold shower was available.. the manager was extremely disrespectful when told of the issues
Alexa
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Clean property
PAUL
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 30 week(s) ago

Hotels.com verified review

We went there for the 4th of July fireworks and it's a great location to see them. However, the hotel was extremely subpar The key cards did not work for the outside doors so if we didn't block the door we would get locked out. Extremely high deposit for such a run down property. Nothing in the room is worth $5 let alone $100 . Non functional internet. Breakfast consisted of stale off brand cereal with no milk So not sure what we were supposed to do with that , weak watery coffee. Unable to control water temperature in shower and could not get it hot.Check out time 11:00 and no option to extend to 12 without unreasonable fees. Room in complete disrepair.
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Adam
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Great stay staff was great.
Skyler
icon-Business Family
Business Family
4.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

The tv will freeze constantly, they blamed the provider. Nothing but the TV was unplugged and no where near the appliances.
Brent
8.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

Everything was great
Sergio
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

Excellent service and friendly staff
robert
10.0
/10
Reviewed 37 week(s) ago

Hotels.com verified review

Good as always
Jesus
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

Great experience nice and clean and comfy beds
Bill
8.0
/10
Reviewed 39 week(s) ago

Hotels.com verified review

It turned out fine, convenient actually, but I was unaware the hotel was hosting tons of vendors. So it was busy.
Linda
icon-Friends and Family
Friends and Family
2.0
/10
Reviewed 39 week(s) ago

Hotels.com verified review

The front staff was pleasant but that was the only thing. The rooms were dirty, furniture used and stained with holes in the desk chair seat. The floors gave way when walking to the room. The carpets were stained around the doors and in the entry way. It honestly felt like I was at a halfway house with the quality of people who were there. There was concern for drugs, in and around the hotel. There was a dirty sweaty man who went into the staff kitchen to fill his own cups (4 of them) with Ice. Another dirty man stole the maid cart and took things off the cart. I did not feel safe and if it was not for the fact that my husband was there I would not have stayed. There was a serious concern for saftey. The breakfast hall was filled with dirty, homeless looking people at 6AM!!! and when I went to check again around 7AM there was more that than 6am crowd. I will not be staying here again nor would I recommend it to anyone.
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Darren
icon-Friends and Family
Friends and Family
4.0
/10
Reviewed 41 week(s) ago

Hotels.com verified review

You get what you pay for at the “Quality Inn”. The tv didn’t work, the room was aged and not very clean. The pool was closed which was great for 100 degree.
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