The carpet had wet spots, and the whole room smelled.
One of the bathroom cabinet doors fell off when I opened it.
Cohen
2.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Bugs and had a smell
Heather
2.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Hot!! AC did not cool the room.
Gabriella
with Children
2.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
There were drug addicts and a drunk guy in the parking lot when we arrived and my daughter wouldn’t get out of the car. We were harassed and so I went to the front desk to ask for a refund because we didn’t feel safe and the clerk said of course. So I called Expedia from the waiting area and left at 9pm. Fast forward one week and Expedia tells me when they reached out to the property they denied my refund. Total liars. They have started renting rooms by the month so there are all sorts of people hanging about at all times, do not stay here!!
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Kyle
2.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Don’t do it.
Charlyn
with Partner
4.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
The room had a dirty and old cigarette smell to it. The silicone around the tub was moldy
Christopher
2.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
dont stay here
Michael
2.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
The room was dirty with gums on the headboard and dirty bathroom floor moldy shower. Overall room smels bad. And worse of all the heater wasn't working. I called the front desk and no one answered my call. I had to go sleep in my car which wasnt very comfortable.
Wladyslaw
Family
2.0
/10
Reviewed 21 week(s) ago
Expedia Group verified review
No good
Rosie
with Partner
2.0
/10
Reviewed 21 week(s) ago
Expedia Group verified review
Beddings not wash, floor so dusty . Staff it’s ok . Stairs Birds poop.sorry never stay again . Parking lots okey .
Tammy
2.0
/10
Reviewed 21 week(s) ago
Hotels.com verified review
.
Inna
with Children
4.0
/10
Reviewed 22 week(s) ago
Expedia Group verified review
It was bad night, very dirty towels and sheets.
Grant
6.0
/10
Reviewed 27 week(s) ago
Expedia Group verified review
staff was very friendly and helpful. Place needs maintenance.
Jennifer Lee
with Partner
2.0
/10
Reviewed 37 week(s) ago
Hotels.com verified review
Strong odor in room, dirty sheets, appeared not to have been vacuumed when first getting into the room. Room didnt look anything loke the photos...
Racine
Leisure Family
10.0
/10
Reviewed 42 week(s) ago
Expedia Group verified review
Yup
Brad
4.0
/10
Reviewed 44 week(s) ago
Expedia Group verified review
Room was very unclean, no coffee maker, no fridge, had to ask for towels
Russ
Leisure Family
4.0
/10
Reviewed 45 week(s) ago
Expedia Group verified review
The room was very dirty.
There vas vegrants panhandling at door.
The shower did not work at all.
There was a broken chair in the room.
Poor electrical service by bed.
Noisy area of Lethbridge.
Tanisha
Business
2.0
/10
Reviewed 45 week(s) ago
Hotels.com verified review
Checked in on my first night of a five night stay and the heat did not work in the room. The door did not lock. The tv did not work. There was “certain” individuals hanging around outside my room and some were even witnessed “intoxicated” not with alcohol. I tried talking to the front desk to which I was told only the manager could help me. I cancelled my reservation and left. I’ve tried contacting the manager multiple times over the last three weeks for a refund or a partial one and no one has been to call me back to rectify the situation.
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Brad
6.0
/10
Reviewed 45 week(s) ago
Hotels.com verified review
Room was in order, staff was nice. Lots of late night screaming banging shouting pounding on my door
Brad
Business and Leisure with Pet
4.0
/10
Reviewed 46 week(s) ago
Expedia Group verified review
Loud neighbors, awful room, no towels, or face clothes, drug stuff laying outwode in parking lot