I always stay there

Motel was excellent. Clean rooms. They brought out clean towels the next morning. We didn’t need the sheets changed out for a 2 night stay.

Hot tub not working..had several issues with magnetic key to room Shower water pressure too light..many lose areas on concrete walkways..made ambulating unstable..weeds in between gravel landscaping appeared unkept..beds were very comfortable..quiet..check in without issues

Broken Picture glass

Looks like the hotel has made many improvements, my room was very nice.

The shower head was broken and the hot tub was out service. The bathroom sink kept stopping up. The breakfast butter container was dirty and the waffle maker was dirty.

We had an excellent weekend, everything was great

The swimming pool wasn't that clean had to take out some black bugs and the hot tub didn't work. In the morning went to get some ice and the ice machine was given no ice. My room was supposed to have a hair dryer but no it had a sign $45 dollars for a hair dryer.

friendly helpful staff and a nice quiet room near a lot of great things to do in ruidoso

Toilet/shower leaking into bathroom floor . Tub very slow draining, water wasn’t very hot. Room very dusty.

I like , professional, friendly, and its clean!

Great rooms for the price

The hotel was OK, close to where I needed to be. The breakfast was not very good, and when I went to eat, the person working the front desk was loud and on the phone the entire time, I went back to my room to pack up and then check out, she was still on the phone, very loud and didn't even stop talking on the phone when I was checking out. Not a place I want to stay again.

This place was dirty and we couldn’t even find a parking space and we didn’t have hot water to take a shower. I don’t recommend this place at all the worst place I ever stay

the rooms are very old and dirty

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This place was awful and dirty. Hotel wasn’t ready until after 430pm. Wore a pair of clean socks and 5 minutes later they’re black. They were loud working on remodeling until 9 pm Paid way too much for the quality of the hotel. The hair dryer caught fire and the manager was very rude about it.

Only one light in the room was working. It had lamps, but none of them worked. The room had a wear smell. The place is pretty old. Needs lots of work.

Property charges us twice 3 hours on phone . Stayed here several times in last 15 years . New owners lost my bussiness

Mattress was hard