The facility is rundown, outdated, shower does not work right (barley any water comes out of the shower head) & mattress is the worst.
There was hardly any guest at the hotel, and I asked to make sure they give me a good room and they gave me the poorest quality room in the inventory.
The door handle came off and getting stick trying to leave the room.
My wife went down to get breakfast, and it was sad state of affair to say the least.
I brought these issues to the GM attention, and she discounted them because they won some award years ago. It was falling on deaf ears.
They need to make this right!!