Lots of travel this day meant I'd be checking in super late. One of the front staff was very nice about this and the check-in experience was great. I'm assuming that this hotel is quite old and has been renovated, etc. The facility, however, has issues. The elevators and floors of the hotel were hot like saunas and extremely uncomfortable. Once in the room the A/C unit was leaking horribly bad and the floor carpet was soaked and the floor carpet was dirty. You could tell that this was not a new issue. I reported it to a staff member that night and they seemed unbothered and said they would have someone look at it the next day. Upon checkout I reported it once more and the staff once again said they'd have someone look at it. I was just left with the impression that many people were told that. There was no shampoo in the room, just two shower gels and a conditioner. Just lots of small things and building issues that added up to be an unsatisfactory stay for a bill of $350 a night. Also, Hotels.com states that parking is free yet you do have to pay $10 for each night and put a pass in your car to not get towed. The location is convenient next to the convention center and that was the biggest pro for this hotel. I would stay elsewhere next time.