Overall Ratings & Reviews Extended Stay America Suites Santa Rosa North

This place was worse than a motel six with dirty hookers.

Easy

Price was good for what we got.

Na

Very comfortable bed and extremely clean He shower needs grab bars for safety getting in and out. Tub is slippery

The young lady that checked us in had no customer service. Lead us through the check in with really no sense of guide. Our room wasn’t clean. We had to take our own trash out, linen as well. When asked if we could get more clean linen they asked we bring down the used ones to get new ones. I mean. Never heard of that but, ok. The 3rd floor which we stayed at smelled like trash and they had the trash room door open and the barrels were over flowing. Otherwise eat check out the lady by the name of Berlin was super sweet in helping us out the door.

Floor needed mopping .

Great place to stay,very quiet.

I have been to a few wxtended stays i am a construction guy and spend alot of time on the road chasin the hook. Number One e tended by miles. Stayed atvanother nearby extended stay nice buy nowhere near the place i stayed at. Parking good laundry works, stove works, elevator quiet. Front desk friendly and helpful. Very kool thanc.

Theres nothing spectacular about the room or my stay. But I will elaborate on the fact how clean the rooms are and how they pay attention to details and keeping so tidy. No matter what type of rom I get and I've been in them all....they are extremely clean, esp. the bathrooms & kitchen areas. I never have to worry about there being enough towels like at motel 6 where they are stingy n greedy with all the towels lol. Anyways and I never have to worry about the linens being stained up or looking funky cuz they are always clean:) and comfy! But yes hands down, they are pretty consistent with how well the maids do their jobs and do them well. So that's off to them Thank u ladies!

The kindness and helpfulness of Rosa, the staff at the front desk the evening I arrived, was outstanding. My stay was a result of a flight cancellation and rerouting, so unexpected. Because of Rosa's helpfulness, I was able to order a meal and have it delivered, and enjoy a comfortable night in your facility with my service dog.

I Loved everything about the property it was the staff the was rude

Stunk/stuffy/old cigarette burns on counter tops /counters rough and torn edges caught clothing/ floors dirty counters dirty

Shower was not working properly

Great

Comfy

Lack a lot of amenities in the room. Hair dryer etc.

Im staying here to find an apartment to stay permanently in Santa Rosa. Room is spacious, clean, and offers breakfast. Staff is pleasant.

Overall great stat

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