Overall Ratings & Reviews Extended Stay America Suites Miami Airport Blue Lagoon

Hotel was as expected, Room was ok. Clean but old in need of updating. Part of the room draw was the free continental breakfast. NOT once in the whole week was this available, every morning was a different excuse.Waiting on coffee, no muffins. Hasn't arrived yet. Should not advertise if you are not expecting to have. Maybe new management is needed. Sorry I would not recommend staying here.

Disgusting and dirty. People smoking and drinking everywhere. Kitchen was dirty with ketchup. Overall horrible I had to leave right away. I wish I can get a refund worse money I ever spend

Terrible

we left the property

Location

Good location but I’ll recommend let the AC alway on van mode. The airplane noise arriving can be annoying, so when the van is on you can’t here the airplane noise. but all in all it’s a good place and feel very safe. Highly recommend to stay there

The room was dirty, the sheets and towels too.

Needed a last minute hotel close to the Miami airport with the reserve now pay later option due to travel issues. This was an absolute joke at this price as it was more like a motel. I got in late and had to check out early for quick flight turn around and had to call someone to come to the lobby to check in and out as it was closed over night. I almost wish I would’ve just slept at the airport. The refrigerator was so loud I had to leave the door open to stop the noise, the “fresh” towels were dirty with visible stains, there was hair and used contacts on the bathroom floor, and the shower wasn’t cleaned well, I didn’t want to touch the kitchenette area and I was afraid there would be bugs due to the lack of cleanliness so I couldn’t sleep, the clock and phone weren’t working. The area by the airport isn’t the best so not expecting the best but for this price I expected more I am sure there are better options.

The property' surroundings were unsafe and very noisy. We were not able to sleep as many people were in the parking lot, and coming in and out the building. The room smelled bad. I don't recommend this accommodation to anyone.

I like the vending machine, really cool, convenient, 10min walk from a food center

Awesome

The room smelled like urine really bad, was unclean and the toilet barely worked.

The absolute worst hotel experience we have ever had. Complained and asked for a refund but still have not heard back. Don’t stay here, it’s filthy, moldy, and dirty and stinks!

The facilities are a bit worn and old.

Anything

Bad service. Not TV remote control in the room, I call reception to get a new TV remote to my room; the receptionist said " you come to get the remote" (there are not room service). She gave to me a bad control without batteries and door; the TV doesn't work with this remote. To get a solution to this issue, I was waiting to next day because there was not maintenance service an manager to fix this at these time.

Had to ask for a tv remote & there was no phone in the room.

Room was clean and reception staff were incredibly helpful and welcoming

Terrible place to stay, rooms are smelly, no cook wear, after asking many times, I was able to pick up some (not washed properly) Kitchen stove - I’m 101% sure you can find better on scrap yard, everything looks like garbage Place is very not safe to stay, out car was robbed Do NOT go and stay in this filthy place

My stay was fine, the only problem was that there was garbage in front of my room when I checked in and was still there when I checked out the next morning