Overall Ratings & Reviews Extended Stay America Select Suites Denver Aurora South

It was horrible because the sold my room to someone else and they still charged me which is ridiculous. And we weren’t the only people this happened to.

Gross and dangerous

Quite

You need to remove this hotel from your list. The description of the property and what they offered was completely false. We arrived at 10:45 pm and had to call the hotel operator and stood outside for about 15 for an attendant to show up and help us. While waiting, homeless all over and tweeters walking through the hotel lot. The hotel said it was smoke free…smoke is all you could smell in the room… burn marks on the bathroom counter and kitchen. There were holes in the shower and it was unusable. We tried to cancel and no one would meet me or help me from the property. It was just my son and I and I slept with a hand gun u see my pillow all night!!! Remove this option immediately.

Very outdated and rundown facility. Not clean and smells of smoke. Had to locate staff anytime we needed something. Also had to leave early due to a fire in the building. Only four doors down from our room. Theyrefused to refund the 2nd night due to having to leave because of fire. They said it was past checkout so they wouldn’t refund, and it was only 3 pm.

Location was good

The room wasn't cleaned before I arrived. Smelled terrible. Bed sheets were extremely dirty

Half of the outlets in the room didn't work, the a/c didn't work, the floor was dirty, and the towels in the bathroom were dirty. It just was not pleasant at all. There for 2 nights for an anniversary suprise because it has a kitchen. Even paid for the best room they have and still disappointed. I guess you get what you pay for.

It was alright

Ok

The hotel room was not cleaned properly. I was itchy and uncomfortable my whole stay. This hotel is very much just a motel.

Stayed for less than 10 minutes and left immediately. Disgusting. Smelled like smoke. Loud music. Lots of late night traffic. Would not recommend.

Front staff was very nice

Easy to check in.. easy to fine. Not many things with in walking distance.

The service was amazing. The lady that checked me in was more than amazing. I wish I could give the whole experience 5 stars. My biggest issues were with the cleanliness of the room. The floor was dusty and dirty when I came into the room. The bathtub also had hair before I got to use it.

I book room but they canceled but I not get money back

It sucked. They didnt have tooms

Great front desk staff

Inexpensive property in a very expensive area. When we pulled into the lot many street people hanging around the property. Front desk attendant very friendly but obviously friends with all these people. I had paid for the room so I ran up to check. Smelled of cigarettes,TV was on like someone had been hanging out in the room was pretty dingy and torn up. Went back to the front desk and said the room was unacceptable. Girl did not say a word except that my money was being refunded. After we left we saw her going into room with another homeless person. Obviously a voucher situation but needs to be handled much better in the property needs serious updating. Also I looked on a different site and saw it for $40 less than I originally paid. I have not seen my refund yet, will deal with corporate if it doesn't come through soon.

that was excellent experience