7.6
Pleasant
From 977 reviews
Cleanliness

8.0

Room Comfort

8.2

Location

8.6

Service and Facilites

8.2

Traveler Reviews Holiday Inn Express & Suites INDIANAPOLIS - EAST by IHG, an IHG Hotel

Number of reviews per page
20
40
Top reviews
Erin
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Our stay was mostly fine, the room was a great setup and very comfortable, the bathroom wasn’t the cleanest and they were having people come and paint the exterior of the building during our stay so there were loud workers directly outside our window at 8 am which was rather unpleasant.
Joshua
icon-Business
Business
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Not the best area but a great hotel. The whole thing has been remodeled and it is beautiful. The night lady is the best. She is always friendly and super helpful.
Jacquelyn
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Great renovations!
Rosie
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

It was awesome, friendly staff and beautiful rooms
Jennifer
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

The hotel was very clean, the breakfast was yummy, and the staff were friendly and helpful.
cory
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Nice upgrades
Kevin
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Very nice room. It was newly renovated and the bad was very comfortable.
Sam
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Great very clean nice people
Pedro
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Really no complaints except for no hot water in my room to shower. Luckily my parents stayed in the same hotel and I was able to go and shower in their room. The front desk host was very friendly about it and she did get $20 took off of my total. Not sure if that would have been enough if my parents were not there for me to get a hot shower or if there weren't any room available to switch but for the minor inconvenience at the moment $20 was fine. Also, my room lock did not work to lock but not huge deal since doors lock automatically.
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steven
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

attentive staff. renovated living quarters. updated interior design
VIRGINA Oliver
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

The property has been upgraded, and the rooms are really nice and clean with upgraded amenities. The rooms are good size and well designed. The bathrooms have been upgraded also. The problem with the property is location. It is not in the best location but close to the volleyball venue.
David
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Clean property, friendly courteous professional staff, nice clean rooms, no issues. Exactly what I would expect. Thanks
Tracy
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Loved the recently renovated hotel. Room was great and the breakfast options were great. The staff was very friendly, polite and helpful.
Lana
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Nice hotel. CSR was very helpful with getting my IGH rewards set up.
Charles
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

Brand new hotel. Great service.
Tim
icon-Family
Family
6.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Not great. Tried to take shower and water was cold. When I called about it, I hardly got the words out of my mouth and he offered to change my room like he already knew it was an iss, but put us there anyway. Frustrating! Otherwise, it was not pristine, but not terrible cleanliness wise. Space in room was nice.
Carmela
icon-Business and Leisure Family
Business and Leisure Family
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Everything was great!
Randy
icon-Leisure
Leisure
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Nice rooms!
Tania
icon-Business and Leisure with Children
Business and Leisure with Children
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

The rooms was nice and clean, the staff was very friendly.
Joni
8.0
/10
Reviewed 30 week(s) ago

Hotels.com verified review

Newly renovated nice spacious rooms
Number of reviews per page
20
40