Overall Ratings & Reviews Sutter Inn

I have stayed in a lot of hotels at different price ranges and this place was the worst of them all. Cockroaches and grasshoppers in the room. Being awaken at 3:39am from Indian prayers played at the front desk, so loud the sound was bouncing off the walls in the hotel hallway. To compensate, I was promised a refund which of course never happened. Do yourself a favor and stay anywhere else but at this place.

Very Kind Staff!

Very Kind!

Rude cancel my reservation because they overbooked and didn’t have room for us

Got a 2 queen room. This particular room had almost a separate room area in front. We didn't need the space but it was nice to have. Beds were fine, The only real issues we had were that during the night water was running down the bathroom wall, we're assuming from someone upstairs using the shower, and the phone in the room was completely disconnected.

All Good

Good service

The motel and staff are nice and the rooms are amazing

Nice place

Dog running in the hallway dirty towels dirty sheets.Never again

First off size of room great! Hot water perfect! Beds were comfy and pillows were nice and soft Now the issues:1st night- room was dirty, squished cockroach guts all over the walls, plugs suck, nothing was plugged in, phone didn’t have a plug in or a line, no one at the desk has any customer service, lots of random people walking around the parking lot, no elevator, ac was tapped together and didn’t cool room down, very basic breakfast options, kids running up and down hallway in the middle of the night, cops in and out of parking lot all night, hallway doors propped open all night, deadbolt to our room didn’t work so used the change plus pinned the ironing board up against closet for extra protection. Also cords running across floor SECOND NIGHT- returned back to hotel around 10pm to find neighboring rooms trash outside in the hallways, a dead cockroach body on the floor in our room and a live cockroch came crawling out from under the beds around midnight( have small children so I didn’t pack up to try to find a new hotel). Also wanted to give them the benefit of the doubt. Third night- went to leave for lunch and the wet floor sign was changed to say “caution wet p***y” with a graphic drawing, returned back to room after being out with family all day to find another dead cockroach body on the floor and Finally some the trash was removed from the halls.

It was an average hotel

Got there late in the evening realize the parking lot never settles down went and stayed at the motel six in front of it so much better less commotion. Before deciding to move, I was in the parking lot and seen like three fights almost break out again this is like at 11:00 PM

It was great

Very nice place to be and the staff is very welcoming

It was dirty and smells bad and the toilet was not working properly. The towels had hair on them and the keys to the room were not working most of the time we stayed there. Never coming back to this hotel again. People that lives there do drugs and a couple of them offered me some and that is crazy.

The walls are very thin so you can hear the neighbors all night. The rooms were not cleaned properly and there was food in a brown bag from a previous tenant, that was still in the microwave. I would not recommend this place if you want peace and quiet when sleeping.

N/A

Everything seemed great!

Horrible place to stay. People squatting under the stairs. Dogs barking in room next door all night. Bathroom smelt like piss. Would not recommend