Overall Ratings & Reviews Holiday Inn Express & Suites ST. JOSEPH LAKEFRONT by IHG, an IHG Hotel

The room was amazingly spacious. The updated shower was wonderful. My only small critique was that when I walked around the room, the cabinet/tv area would make a creaking sound. I just thought that that would be more annoying for the room next to us, than us. The location near the lake and close to St. Joseph was perfect.

Location is good.

Floors were dirty, ceiling fan covered in dust, vent above jetted tub had dust hanging off of it which fell on the tile behind the jetted tub, jetted tub had pubes in it and the tile on the floor had a big sticky spot. Mold on the ceiling in the bathroom, in the shower and on the curtains. Cob webs on the ceiling. Microwave and fridge not cleaned. Bed skirt had rips on it and the couch had stains. Ants on the tile and gnats in the bathroom. Disgusting and no refund.

Door to my room did not fully close unless I applied extra pressure. The room was not attractive. The shower shelf was gritty. The AC unit was noisy. I would have expected these kinds of things had I paid half as much for the room. Not a good value for the money.

See above

Our room was next to elevator and cleaning supply room. Little noisy by elevstor

Hotel was dated, with improvements in progress. Good breakfast for a self-service hotel amenity. Area was quiet.

The pool and hot tub are a highly used area in any hotel. The bottom of pool had algae or what appeared to be green slime in it. The hot tub had mold algae above water line. I get the remodel going on but not the pool/hot tub! Gross!

Although we only stayed for one night, the sunset alone was worth it. I am so glad that I chose to book a room on the lake view side. We were able to watch the sun set over the lake. We were also able to sit out on the balcony and enjoyed the beautiful weather. If you're not able to book one of the lake view rooms, there are 2 look out points just a block or so down the street. Out one night stay was wonderful. The only negative thing I would have to say is that I wish we could turn the balcony light off at night to get a better unhindered view of the lake.

Everything was great and could tell it was just remodeled. Very clean and staff was great and attentive. We had the lakeview room with a nice patio we enjoyed overlooking the lake. Only downside was parking is pretty far in the back and the handicap spots were also far in the back not near any entrance after the electric vehicle & club member spots. Breakfast was nice they had a pancake machine vs waffle maker i hadnt seen that before. Also warm cinnamon rolls were delish. Will stay there again.

Had a perfect view of the lake. It was under construction during my stay but did not affect my stay at all. Going to make it a go to in that area for sure

We had a wonderful stay. Check in was easy and the employee was friendly. Our room was freshly remodeled. I believe we were the first guests in that room since the remodel. The breakfast was hot and fresh and the employee was so sweet. We would definitely stay here again..

What I didn't like was requesting a accommodations of deluxe king bedroom to get handicap accessible room.

Breakfast for a small hotel was actually very good. The biscuits would almost make you believe they are homemade and they have an automatic pancake making machine. I booked a jacuzzi suite for a couple days away from Chicago with me and my wife and i was pleased with the room even though it wasnt one of the updated rooms as this property is going through a massive renovation which leads me to my next point of noise after 8 or 9 in the morning was a off putting but the front desk person told us about the construction and noise at check in. Overall the property once fully renovated will be one i will visit often. It is right across from the lake and views are beautiful.

Beautiful view of the lake

Loved our view, breakfast was nice and clean, staff were helpful and delightful.

Loved the balcony and renovated room

Work out room is limited and REALLY hot.

Great stay all around. Will be back for another stay!

Our room was in disrepair. There was writing in the shower stall, the bathroom light took a full 10 seconds to work after flipping the switch, the we’re in the room was at an odd angle and appeared to have been just thrown there with no rhyme or reason. There was staining all over the bathroom that appeared to be caulk or epoxy- it looked dirty. Despite all of these things the location was good and right next to the lake.