Staff very friendly and helpful. Continental breakfast was great - best coffee. Underground room clran and tidy. Thoroughly enjoyed the star. Highly recommend.

This was a great stop to make on our way to Uluru.

A beautiful hotel with amazing underground rooms and spaces. Unfortunately it is soulless. The staff were ‘over it’. Staff moral is clearly low if you can find anyone. The atmosphere could do with some people, hospitality and even some music? Just a friendly face and some level of customer service? Having said this, do stay there. Breakfast at 360 up the road is great.

Staff member was friendly and the room wasn't bad. It seemed dated as well as there is minimal airflow and the room gets hot quickly. didn't have breakfast, as well as was nervous to touch anything because of the fear of a cleaning fee

Unique cave hotel experience The room is clean

Could use some upgrades in the bathroom

The motel was underground since it had been part of an opal mine. It was a great experience to stay underground. The staff were very friendly and helpful. The breakfast seemed expensive for coffee, juice, toast and cereal at $20 a person.

Very clean room. Great staff excellent pet friendly accommodation. The only negative from us is our room was very hot even though the foyer was quite cool. Perhaps some ducted aircon would help.

As always clean and tidy and super friendly. Even threw the ball for my dog and made us all very welcomed!

It was all great!

Very interesting experience, you really are staying underground! Clean room, friendly staff, great location. The selection of DVD's available to guests was appreciated. We had a faulty fridge and DVD player and they were both promptly replaced with new items. Happy with this service. NOTE - if you are relying on your phone while here there is almost NO phone signal in the rooms. The wifi is great however you will struggle to make or receive any phone calls. If you want a cool car in the morning park on the side of the car park closer to the hotel not the road as it's in the shade in the morning. The fried chicken and hot chips from the IGA are absolutely amazing as well :)

A must experience!

The greatest feature was the manager! Melissa is your star! The absent owner needs to return and do some maintenance, because it needs it. Meanwhile Melissa is doing the work of 3 people. The property has great potential and needs to support a manager who takes on the responsibilities of an owner.

Great for our little Dachshunds. Enjoyed the experience.

Friendly staff, interesting rooms hewn into the rock, a little bit of TLC needed about the place, but fine for a nights stay.

Staff are friendly and room is quite good

Very clean room and have a very good space.

No further komment

The room was ok but the hot water was luke warm. No reception staff after 5:30pm or before 9:00am. Wifi was average.

A really cool experience you need to give it a go