Overall Ratings & Reviews Holiday Inn MAYAGUEZ & TROPICAL CASINO by IHG, an IHG Hotel

The Casino

Accesible y personal muy amable.

The location is perfect if want to visit and move thru the west side of the island.

Great

Excellent

I had 2 rooms, they accommodated us with 1 room first and had to wait a long time for second room, it was after 3pm when i received 2nd room but afterwards everything went smoothly. The breakfast was good buffet style, the hosting was excellent. Food a lil pricy but good

Todo está muy limpio, la comida del restaurante es muy buena, amplio estacionamiento y los empleados muy atentos. Lo recomiendo 100%

Great stay! We really enjoyed it. The only thing that I would recommend is to add more umbrellas around the pool around the reclining chairs. The heat can be very brutal without one. Other than that, it was a nice stay overall.

Room service

Tan caro y no incluia desayuno y cuando fuimos a comer el desayuno hoy domingo nos hicieron esperar mas de 30 minutos para cojer la orden del desayuno

Nice place to stay. Casino is excellent. Safe property, police on site.

the staff seems to need training

Nice hotel, clean, quiet,nice pool

Bathroom needs to be updated

Good service, clean

Loved my stay

Clean,

Excellent service

In general... was good

super good