Overall Ratings & Reviews Hotel Santa Anita by Balderrama Hotel Collection

Great hotel. Old school design. Great restaurant!

Everything perfect

Nice place

Staff was very pleasant and helpful. Marina, Johanna, and the receptionist from Friday's check in ( sorry no name) greeted us very kindly. Rooms were a bit outdated but our stay was comfortable. The bed from 228 needs immediate change as you sink in the middle making it difficult to sleep. We didn't ask for a room change since it was 1 night. Overall I would stay again

Good location to centro.

This hotel has incredible style with mahogany ceilings and marble floors. On our floor there was a massive round table like 10 feet in diameter outside the elevator that represented the wonder of this place.

Great hotel

A value for money hotel in a good location. Staff were good. Only gripe is that the keycards failed to work each day which I've found to be a common problem in Mexico.

My wife complained that the smell of old carpet in the hallways. It is a shame it didn’t include the breakfast.

There was no receptionist took 10 mins to find her she couldn’t find our reservation took over 30 minutes to check in the room was fantastic great beds shower could use more water pressure TV didn’t work took tech 15 minutes & was not able to fix it ordered room service got food but no utensils was promised they would bring some server never returned Check out was met with unfriendly receptionist rude & non interested

5 star

Downtown location.

I was so excited to stay at this hotel Because the pictures made it look like a boutique hotel. My wedding reception was at one of the Balderrama locations and rooms were beautiful. This hotel was a disappointment. Yes it was only for a night but pictures made it seem different. Restrooms are very outdated. Rooms are half dated and beds are tiny. Usually hotels have queen beds but this one had full. Bed linens were very cheap. Don’t stay here after a long day traveling on the Chepe train. Also we ordered room service and it was mediocre.

Excelente hotel

Only stayed one night. Room was clean and quiet

When first checked in went to room it wasn't as pictured it was very small went down to lobby and talked to manager he did appologize and gave us the room that was in picture very nice big roombut i did have to complain toget it

Wonderful Hotel!

X

This place is awesome. It has everything I didn't drive so I don't know about parking but it has a nice bar, awesome breakfast and location is perfect.in down town.

Es un hotel que tiene muy buen restaurante, bar y habitaciones