Overall Ratings & Reviews The Oberoi Cecil, Shimla

The Oberoi Cecil is absolutely terrific. Both times we stayed we were given an upgrade...the last time to a full suite! All of the staff in the hotel are tremendous and the morning buffet is absolutely fantastic! Mall Road is easily walkable, and there are many interesting connecting roads lined by interesting shops. I am celiac, and the chef Rajiv went out of his way to ensure that I had lots of special menu options. Arti and the assistant manager Raghav were invaluable at the front desk, as were a number of other people. The manager Swati also proved to be very kind and helpful!

They seated us as we arrived to check in at a seating area where the coffee table was littered with dirty dishes that had not been cleared. I found hair on my sheets. Food service was very slow. Dinner took too much time.

Excellent

Location and convenient

Great staff and experience . Well looked after and Would definitely visit again.

We had an awesome stay and enjoyed the Oberoi hospitality at it's best. Dining was great. It was nice to go to the sister property and dine there as well.

Terrible customer service. Would not accommodate any changes - even due to weather emergencies. I would look elsewhere. Don't stay here.

Best place to stay in Shimla.

Little map would have been useful as got a bit lost finding my way back but otherwise brilliant

Extremely helpful staff. Very polite and hospitable. Great food and wonderful property

Amazing heritage hotel well kept and preserved

The Cecil is an amazing property- which is an oasis only ten- fifteen minutes away from Mall Road. Everyone from check - in, restaurant and check out was excellent! The lounge was absolutely our favorite place to hang out. We will most definitely return.

Excellent staff who take very good care of their guests.

Great hotel with excellent service!

Stay was amazing, specially the hospitality of Ms Ankita on arrival and then Shri Rajkumar, the Chef and his team members Ujjawal, Abhi, Thakur , also the Pianist Mr Ravish. It will be incomplete if I don’t mention the name of Akshay and FD Manager Deepika. All worked tirelessly to make their guests comfortable. Hats off to all members in Cecil including Sukhvinder who helped in parking the vehicle properly and safely. I really thank the Cecil team for their dedication.

Good experience Wonderful hospitality Totally clean

Great hotel with excellent service. Every staff member went out of their way to make us feel like we were special and accommodated every request with a smile. We were there 3 nights and wish it had been longer.

The Cecil Oberoi has it all! Luxury, outstanding service, a full set of facilities in a setting of outstanding natural beauty. The staff go out of their way to be welcoming and helpful. This vintage heritage hotel with its matching standard of 5* service could have the potential to seem intimidating, however somehow they combine all this with a friendly atmosphere which makes all guests - even the youngest - feel at home. There is a dedicated area situated on a lower floor given over as an activity centre for children’s games and play. The rooms are supremely comfortable (oh, those pillows and linens!) and a room with a valley view provides a spectacular vista at dawn and dusk! The glass-fronted, heated, indoor pool provides a relaxing space to wind down after a day’s hike. Sheer luxury. Highly recommend.

Great location, clean, courteous/helpful staff, good food.

The stay was excellent. Hospitality and a warm welcome by the Oberoi team are appreciated. The housekeeping team, the Chef team, and the rest members are excellent and so cooperative.