I think the hotel had recently had a refurb and it was good, the staff were very good and the breakfast was excellent. The hotel is right on the edge of the old city so there were many pintxo bars and excellent restaurants and just across the river there was all the shopping anyone could want. I would definitely recommend it.

Bed springs were not good! Right on a main plaza so noisy on the weekend. Good location none the less.

Close to all you have to do or see in Bilbao.

Fab hotel, great location. Sometimes a little noisy from the street but this didn't bother us much at all. Friendly staff. Would stay again.

Clean rooms. Friendly staff. Good breakfast.

Great location, very clean, pleasant staff and we were very happy to have stayed there.

An excellent location for walking around, accessing public transport and enjoying dining options. Room is spacious, clean and surprisingly quiet for the location on a busy corner. Breakfast choices were great and well priced. Reception and breakfast staff were welcoming and service focused. An overall great experience and value for money.

Near everything but a long trip from cruise port and fair length to air port

Very convenient location near Metro and bus stops. Right at the edge of the old town and city plaza, perfect for an afternoon relaxing in the square. Also a 5 minute walk from Gran Via for shopping, and 15-20 minute walk to the Guggenheim.

There is no parking. So that is a pain. The hotel is in great location. And very clean and updated. It is very noisy outside tho.

Excellent hotel. Very quiet when you close the windows and great to see what is going on in the pedestrian areas when you open the windows. Bathroom is big!!! In the heart of the old town and literally half a block from the the Plaza Nueva where all the Pintxo bars are located and you can eat and have wine and people watch.

Very Bad Air Conditioner

Great location, on edge of old town. Could walk everywhere. Clean room, friendly staff,

I really enjoyed this hotel. It was clean and had a great breakfast. It was also incredibly central to everything in Bilbao. I would stay here again.

Very friendly receptionist and smart hotel offering ease of access to a vibrant part of Bilbao old town. There are shops, cafes and bars galore within easy walking distance from the front door. The walk along the Nervión river, just yards from the hotel, is an absolute must.

Central location, clean and spacious rooms and friendly staff.

Great location, easy to walk to major sites. Comfortable beds and clean. The superior room was large compared to most European standards, worth the upgrade. Staff was very accommodating and helpful. Our room was ready when we arrived in the morning and we were able to check in

A perfect location in old town, but right on the river so it is easy to jump over to old town, the room was nice as well

Great location and very clean. Will look to stay here again on my next visit to Bilbao.

very clean nice rooms good breakfast and polite and courteous staff