Overall Ratings & Reviews TownePlace Suites by Marriott Dallas Plano/Legacy

Everything was good. The return of deposit took entirely to long..as a matter of fact still waiting out 07/08/25. Overall Enjoyed stay and would definitely book again

It's great because it's next to my favorite place. You can also enjoy evening walks.

The staff were very nice. The toilet in my room made a weird sound. But it was good stay!

Gym AC has been broken for weeks

Amazing place to stay plus the breakfast is on point.

Breakfast is good. Can be better with seating and location. Gets crowded with 10-12 people. Elevator and washer was not working when needed. But full kudos to Julie from Frint desk for allowing us stay beyond checkout time due to our flight timings.

Thanks

Decent stay for the price. Breakfast could have a little more variety.

Excellent

Great time

Great location, close to many shops, restaurants, grocery store. Comfortable room and bed. Kitchenette is perf and the comp breaky has its own room instead Of in the lobby. First floor room 114 was a little noisy. I could hear neighbors clearly and above had stomping. Overall a Comfortable room for my week stay.

Very professional staff, attentive and friendly. Highly recommend.

Our room smelled so bad. I complained to the front desk and was told, they can't do anything. Very bad condition.

Never really had any problems here except for this stay. The hotel was overbooked and the company site or expedia was not current. I arrived by uber and didnt have a room. There is a process for this but the desk clerk didnt know the steps and I as a titanium elite customer was stranded and out of an additional $200 for the night.

Very cozy

Manager, Mr Ram was great Staffs, Aditya, Julie and Mani were superb

Not very clean, not easy to navigate around the hotel

The outside area was nice and quiet. Everything was within walking or riding distance. The pool wasn't opened but Everything else was great. Also their was a bad smell in one of my rooms since i had 2 but Everything else was great

Efficient check in process, friendly staff. Place is clean.

The building’s interior smelled wet or damp, the entry door to the room had an inch or more gap at the bottom. You could see the hallway clearly while sitting on the couch. The doors didn’t seem properly hung nor secure. Unknown man entered our room within 30 minutes of us being there. He looked creepy as well. Someone banged on my door, then ran and slid the do not disturb placard under the door. After that, I received a noise complaint call from the front desk saying that we were too loud. No one was even moving around in the room. As I was walking downstairs to see what the call was about, I bumped into a guy coming up the steps. He was in the room directly next door to my room. He stated that he was jumped by a group of men 2 days prior. He stated that They forced their way into his room and jumped him. We really felt completely unsafe at this point. Seems more like a motel and definitely not of the Marriott brand. WILL never stay there EVER AGAIN