Excellent staff!

I particularly did like how when I asked for coffee (the room was stocked with only 2 little packets of Decaf coffee for the 2 of us which we of course used on the first day), the lady who was working there mid-day after our check in day (she had darker hair) gave me a very rude response almost like she was ‘shoeing’ us away saying that the room only gets coffee when the cleaners clean the room to which I said we didn’t have any room cleaning as we didn’t need it, she rolled her eyes and said she’d have someone send us some coffee up and then carried on down the hall without asking which room we were staying in or anything. We waited 2.5 hours and then I said screw it and went back downstairs and found the stash of coffee packets and sugar (normal coffee not decaf) and I got it myself and brought it back to the room. Mind boggling how such a small request became such a task for this very rude front desk lady.

Comfortable stay in convenient hotel.

Good place to stay! The rooms were clean and just spacious enough for the five of us in our group. Overall was clean, but the shower didn't have a shower curtain or door so water was getting everywhere with some of us. Really close to the main courtyard with all the food, churches and towers. Would stay here again!

I email the staff due to late arrival and was nice of them to provide me the instructions by email, everything went well and we got to keep our luggage afterward for later pick up.. room very conftable and everything was nearby.. very convenient..

Centrally located hotel that is quiet nevertheless with great reception service. The room was clean and comfortable.

Fantastic hotel! Perfect location, wonderful breakfast. We had a quad room for a family of four adults and it was huge! The bathroom was contemporary and the room was very bright. We love Bruges and this hotel was a definite win for our stay.

Clean, pretty, comforting and an excellent breakfast. Very nice and helpful staff.

Well maintained and very clean. Very safe, only hotel guest can access the hotel at night.

A bit loud and staff can be hard to find sometimes but excellent location. Rooms were very clean.

Rooms is spacious and WiFi is good. We hv booked for parking and can park our car a bit earlier than check in time. It is convenient to walk around the city.

Clean and comfortable room with spacious shower room and decent air con. Nice quiet street just a few minutes walk from the main square and everything we wanted yo do. Decent buffet breakfast

Family of 4 taking Trains through Europe. We only stayed one night in Bruges but this was a great location for all of us. Breakfast was excellent. Service was excellent.

Cozy, clean and close to sites

This hotel was amazing. We had a triple share room (1 queen and 2 singles). Room was large, shower was fantastic! Breakfast is 20 euro and while not massive it had everything we needed. Very close to center of city in a quiet location.

Great location.

Great location, clean and very nice staff.

Great location. Welcoming staff. Elevator. Room was very clean. It was a small space in bedroom and bathroom to put things.

Perfect location, super clean, quiet and comfortable. I got sick on the last day of my stay and owe a huge amount of gratitude to Mary for her kindness and help. You are truly an angel! Highly recommend!!!

Had the three bed suite, with a queen bed and two twin beds. Worked out great for our four person family. Extremely clean and modern looking, which was unexpected in a city like Bruges. But the big thing is it had air conditioning. Bathroom was very nice. Perfect quiet night of sleep, and the shower was perfect water pressure. Will definitely stay here again. Super close to the market, and attractions.