Macdonald Craxton Wood Hotel & Spa, Chester

Explore Macdonald Craxton Wood Hotel & Spa, Chester
7.8
Pleasant
From 993 reviews
Cleanliness

8.0

Room Comfort

8.0

Location

8.4

Service and Facilites

8.2

Traveler Reviews Macdonald Craxton Wood Hotel & Spa, Chester

Number of reviews per page
20
40
Top reviews
Gary
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

All good
Susan
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Great stay. Nice hotel with great facilities and efficient staff.
Matthew De
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8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Nice place to stay, bar area small.
Chris
icon-with Partner
with Partner
8.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Spa is lovely. Hotel is quiet, but needs updating.
Ann
icon-with Partner
with Partner
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Room was very dated. Holes in blackout curtains letting light in. Bathroom again dated. Water very slow filling bath, soap out of reach when in bath. Bath towels very soft and big. Tea tray in weird place in wardrobe. Bed very comfortable and clean. Breakfast was lovley with lots of choice and full English cooked to order. Had a nice overnight stay.
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Kingsley
icon-with Partner
with Partner
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

We have stayed here many times , we love the grounds , the breakfast , the Spa and the staff , beds comfortable but the rooms are a little tired and need some TLC .
carol
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8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Yes
Mandy
icon-with Partner
with Partner
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

I wish I could give more than 5 stars for the staff! Everyone was amazing. Huge, clean room. Beautiful setting. We can’t wait to visit again
Christmas
icon-with Partner
with Partner
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Good breakfast. Easy to park. Rooms clean and if a good size
Richard
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6.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Half the breakfast menu costs extra, the porridge was like tepid mortar, the continental had sliced white and brown bread only, no bread buns, room 207 was baking hot with no way to cool it, the old leaded windows are characterful but completely warped and can't be closed, half the payment terminals didn't work, and the staff were friendly but inefficient.
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Patricia
icon-with Partner
with Partner
10.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Very friendly, dog friendly, perhaps the spa could do with being open an hour earlier at the weekend. Had a fantastic stay !
Mark
6.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

The room wasn't ready at the advised check in time due to awaiting final cleanliness check. Not sure
David
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10.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Nice room, very helpful staff
Katie
8.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Great family get together and pool was great with all the kids on Sunday
Clive
icon-with Partner
with Partner
6.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Did not use spa. Hotel was no doubt a great asset in the past but has been let down by lack of investment in maintenance and cleaning.
andrew
icon-Friends and Family with Friends
Friends and Family with Friends
6.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Room was very dated and gym and pool too. Expected way better for the price paid.
Michael
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

Room was very tired and stained carpet
Deborah
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

I treated my son, his wife and 2 young children (from London) to 2 nights with you, Wednesday and Thursday. They said the staff were excellent - so helpful and friendly. The pool was a big success! They really enjoyed the breakfasts too. They are very keen to return!
Mark
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Fantastic old but nice property with lovely staff
Dayle
4.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

Staff were amazing beds were comfy breakfast was good but when we arrived we were given a room with only 2 beds a single and double but there was 4 of us so I
Number of reviews per page
20
40