Overall Ratings & Reviews Staybridge Suites SAN ANTONIO-AIRPORT by IHG, an IHG Hotel

The rooms are very nice.

The sink leaked and leaked all over the floor into the towels, cabinet and into the closet. The television had sound but no picture. They also said that at checkout that there was payment for parking. This did not happen at check-in. There is such limited parking at that facility, you were lucky if got a spot to park. Yet these people wanted to charge a few for parking. I will not return.

It was great

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A gem! One of the nicest hotel we've stayed at! Absolutely the most comfortable bed I've ever had at a hotel. Great steakhouse next door. Clean warm pool, not just for show!

Great friendly staff! The room was well cleaned. Only real complaint was no cookware but we were able to track some down.

night manager was excellent- Our room was very clean and had the most comfortable bed and the pillows were amazing.

Clean, quite. Good breakfast

A really nice place to stay with all the amenities i needed. Like an apartment. Very clean too. I'll come again

Love it!!

Great location, amazing buffet breakfast, friendly and accommodating staff. Stayed for a week with family and loved it!

The breakfast was plentiful. I like the little social hours Monday through Wednesday. We enjoyed talking to the people staying at the hotel. The staff was super friendly and helpful. It was apparently they took care of the property.

I had to cancel, and emailed the hotel. They never even responded and I was charged. I was fine with being charged as I had to c cancel last minute due to a medical emergency for a family member. They didn’t even respond to say “we can’t issue a refund but wish you well”. Simply, nothing.

Clean, safe, friendly staff. Nice room. Kitchen. Separate living area. Secure parking. Free laundry. Good breakfast. Didn’t have time for pool but looked nice. Saltgrass restaurant next door.

Room was very spacious and clean. Had a studio king room. Staff was great!!!

Worth for the price we paid

We had to relocate to a different room because the air conditioning didn't work. Our room was not serviced next day, and needed to acquire fresh wash cloths. But staff was friendly and accommodating.

The hositality was excellent.

Not a safe place to stay! They broke into our work truck. I believe the employees are the thief they even ask for car info never seen that before.

Great place!