Ideal for what we wanted

Nice variety

Room was clean. Hotel was in good condition and very cosy with all the Christmas lights

Great hotel in a relatively quiet location. The bed and the linen were great and the room very clean. Breakfast wasn't brilliant, most of the hot food seems to have been waiting around for a while being dry and lukewarm.

Everything was great. Check in fast and polite, room clean and nice bathroom with lovely shower, WiFi fast, TV channels easily selectable and bed comfy and breakfast was good. Definitely come back.

Great room👍

I was very pleased with the hotel, a lot better than the Travel lodge I stayed in the previous day. The staff were very friendly and nothing was too much trouble. Very nice and quiet rooms with everything you would need on hand.

Room was spotless. Had everything we could need. Comfy bed. Very good shower. Big tv, kettle and hostess tray. Very dark at night and no noise. Breakfast was excellent. Can’t fault it.

5 one night stays over 5 weeks, room always clean, staff always friendly, breakfast always good. Loved the Katsu chicken and honeycomb cheesecake.

Overall it was a very good overnight stay

Staff wère very courteous

2 youths in the car park smoking drugs reported it but not a lot the staff could do

I have stayed at this hotel a few times and always enjoy the stay. Would definitely recommend

Good location,parking and breakfast

Check in was great. My room stank of damp so I went back to reception to ask to change but there wasn’t a spare room available. I asked for a refund if they can’t give me a clean room which the Manager wouldn’t do. He said the room isn’t damp it’s just the wet carpet from a previous leak. At this point if he knew there was wet carpet and the room was bad he should’ve not let it out. I told him I’m not staying in there and said he should try it. Apparently there was a no-show from the previous night so the manager decided to put me in that room. Although that was the decision he moaned that he’d have to make my room into a double and clean the damp room I was in. Again if he knew the room was unsuitable he should have reacted and cleaned it. A damp room is clearly a health issue with spores potentially growing. I went to the restaurant to have my meal while the Not Fit To Be Customer Facing Manger stormed off and sorted the rooms. After getting into my new room which was fine apart from a strangely placed 1950’s Goldsmith & Silversmiths of Regent Street butter knife on the desk. Which was dirty. Such a weird find. Food was good and the rest of the staff were great and attentive. Manager diabolical on customer services.

Staff are polite and helpful, hotel is clean and well maintained, nice surroundings and comfortable bedding

Pleasant surroundings outside. Tried hard to make it look gd.

Never again! Worst experience, musty smelly room. Dirty sticky tables in the restaurant. 2 members of staff only for the entire hotel and when asked for a menu the lady said that - is there! At the bar...Unbelievable!!!

Nice hotel great staff

Rooms were fine, breakfast good, need a car but stayed due to Sandringham event and taxis booked anyway. Overall a good place to stay