We chose the hotel for proximity to the MECC. Great location, parking isn't included in the price. The lobby was very pleasant and had plenty of seating. The rooms are very dated and need a makeover. TV was very small and only had a couple of channels working. We tried to get some food in the evening to take back to our room following a long and tiring day, we waited over an hour for a simple dish. The staff were fabulous but the system is not working to support them.