Overall Ratings & Reviews Best Western St. Catharines Hotel & Conference Centre

Cute little courtyard! Updated decor.

Good location

The beds were very comfortable bathroom a little small rooms were clean there cable system for the tv need to be updated badly very bad picture we had to change room the first room the tv mostly snow the next room the was better no snow but picture was a little blurred need to update services pool area was clean and enjoyable but could use more toweis and bigger ones to dry off with food was very good in the restaunt and excellent service and very clean

Simple and what I needed for a quick stay.

The property was well maintained & had friendly staff. The property was also conveniently located

The property appeared to be closed when we drove into parking area. The normal front doors and access to reception was fenced off, turns out it is under construction. We pulled into a parking spot and called on our cell phone. We were told by reception that the hotel was under construction, thus told us to drive around to the other side of the building, there should be a sign advising where we might enter. It was dark and raining, if not for car lights, you’d never see the sign. Once we entered this door, one walked about 200 feet and then found reception. The desk clerk was pleasant and explained what as going on. We finally got to our room, noticed ants running on the bathroom floor. I’ve stayed here before, was okay then, but not a good stay this time at this location. The beds were lovely and comfortable, nice linens. The toilet as old low version, needs to be updated. Closet door minus one door, plus off its track. There was shampoo & conditioner, plus bar soap, but no body lotion. The Kleenex box had only three Kleenex in the box, so had to use toilet paper to blow my nose. The breakfast was quite adequate, staff very friendly.

Always a great place to stay. Really accesible and very friendly staff.

Great !

Property is close to shopping and restaurants. Hiway is around the corner

The bathroom was the smallest hotel bathroom I have ever encountered.

Great stay

Room was very clean . Would have been better if there was a good restaurant there .

Quick night away for work. Hotel was under construction but still very clean. Very friendly counter staff and breakfast team was also great

The hotel was very clean and the staff was very friendly They appear to be renovating to update the hotel as it is fairly dated. I’m sure it will very nice once it’s all complete.

The place is going through renovation. Rooms are renovated but still have old tiles and doors etc. It is fine for a short stay but I won’t consider a vacation hotel stay.

I will not be recommending this place

It was better than expected. While the front entrance is under construction at the moment I was pleasantly surprised when I walked in the alternative entrance to to the front desk. Texted my partner saying he needs to come back with me. Sadly I stopped in unexpectedly due to poor weather and I won’t have a chance to check out the restaurant, pool, arcade, pool tables and more.

Hot tub was great 👍

Enjoyed our stay. One caveat is the pool was quite busy during the day with people with passes that weren’t staying there. They made it difficult to swim and they complained if there was a splash close to them. Hotel people were very helpful is trying to straighten it out. Still, will likely stay again so grand kids can enjoy the pool.

Under construction