Overall Ratings & Reviews Marwell Hotel Winchester South

Negatives: Stayed in a very hot day in July. There was no AC in the room or anywhere else in the hotel, only a very weak fan. Was sweating like a pig the whole stay. Unable to connect to the hotel Wi-Fi. Not able to call reception, no phones in the room. Positives: Friendly staff, interesting building layout and spacious room.

The room was dirty, they never came to service the rooms, even after I reminded them that no one has come and we needed towels and there wasn’t any shampoo/ soap . The Internet was horrible. Rusty balconies, the whole place needs to be updated. Dirty utensils for tea/ coffee and dirty stained blankets. I complained and was told by the manager if I come again maybe I will get a discount at that time. Obviously I won’t be back.

Friendly welcome and excellent service. Room spotless and comfortable.

Very friendly and welcoming hotel - food and service good - would recommend. Lovely setting

It was ok for a night stop off, but the bathroom was not very clean, dirt and timescale around the taps bath wasn't cleaned properly, hotel was a little bit shabby, all the glass windows needed a good clean. Dirt, and cobwebs inside and out. Chairs in the dinning hall were really dirty, not the right kind of chair to have with children. All bedding and towels very clean. Staff very helpful.

Run down, filthy, smelly

It was an okay stay the property is a little tired the breakfast could have been replenished a bit more the sausages were over cooked or left for a long time the eggs were sitting in the heated tin for a long time so we’re almost cold we have had better

A great quiet place to stay.

Great stay service was excellent

The sauna was great. Breakfast was ok, but one morning it was 20 minutes late which could be problematic if you count on it to be on time. Staff is really lovely and helpful. I love this hotel

Lovely people at reception and bar areas. Warm welcome etc. Room was well equipped and clean. Bed was very comfortable and a good size. Breakfast was very good, although a bit limited on fruit and yogurts etc. Would definitely stay again even though I did not visit the zoo, which was not a noisy place to stay!

Hotel room was cold

Room looked very tired and was cold upon arrival However an electric heater was available in the room. Member of staff was immediately attentive when advised of noise from water pipes in next room. Issue was resolved promptly. Very quiet in the restaurant; food was good.

I made reception aware on checking into my room that the radiator pipes were leaking and the radiator was on full blasting out heat when the outside temperature was 24c the room was more like 32c reception told me they would have it fixed the following morning but this did not happen spent 2 very uncomfortable nights not able to sleep due to the excessive temprature of the room unable to open windows because of insects and bugs given the hotels location there was no room service and the bar closed at 10.30 both nights bar food was only available if ordered by 8.30 there was no water in the room or mini fridge the only water available was from the bathroom and i was not sure if safe to drink breakfast was a very poor standard given the cost of 16.50 for a english offerings were served up in food bins with what appeared to be small gas canisters underneath in an attempt to keep the food warm nothing was particularly fresh and was of mass catering standard genrally the hotel was tatty and in need of some form of renovation cleanliness was an issue genrally throughout if rated on a star basis i wiuld rate it 2 although the price tarrifs are more like 4 whith nearby hotes with 4 stars charging in some 8nstances less would not stay again and impossible to recomend

We attended a beautiful wedding here and stayed the night. Although the property is a little dated, it was comfortable and welcoming. Staff were all amazing and the wedding was stunning.

Attended a wedding and stayed overnight. The staff were so accomodating. The effort they put into ensuring everyone had a good time was brilliant. Loved the hotel as a wedding venue. Really enjoyable, would recommend.

Staff at hotel very very polite and helpful. Breakfast was lovely. Sadly hotel could really do with a make over and it was pretty shabby which really let it down .

Had a lovely day out at the nearby zoo and this hotel was very convenient to be able to stay close by and enjoy a mini break. The staff and service was brilliant and really friendly. The hotel is a little tired in places but the room was clean, tidy and comfortable. Disappointed that the swimming pool was closed during our stay but it didn't affect our overall experience. Food in the restaurant was lovely and breakfast was also really good with lots to choose from. Would recommend

The staff were incredible and nothing was too much trouble. The breakfast was well managed and delicious

good vibes the old rustic safari hotel with nature and peace around you. You can go wrong.