Hotel amenities and Hotel staff excellent. Restaurant staff / Managers in particular not customer oriented

Fue exelente la estadía en el Hotel.

La atención de los trabajadores 10/10

Great all round hotel. Gym is great and breakfast was wonderful. Staff very friendly

This is an absolutely amazing hotel. The staff are exceptional, always warm, welcoming, and attentive, making every stay feel truly special. The food is outstanding, with an excellent choice and consistently high quality. I have been coming to this hotel for many years, and it never disappoints. Every visit feels just as special as the first, which is a real testament to the wonderful team and the exceptional standards they maintain. Without a doubt, this is the best hotel in Spain in my opinion. I can’t wait to return again. Many thanks, Jason C

First visit June 2026. The best hotel I have visited so far in my life. It’s beautiful amazing scenery. Palms, ocean, the flora it’s amazing. Hotel is huge and so beautiful. We loved ever moment here.

Beautiful hotel with stunning grounds and gardens . The staff are all excellent and can’t do enough to make your stay wonderful . Lovely swimming pools and great beach in front of the hotel . Plenty of restaurants near the hotel

9777i7.e

Very friendly staff, excellent breakfast and v clean room whole area

One of the best customer service I’ve ever experienced, Breakfast was royal Staff friendly Room service super fast

From the moment the bus dropped us at gate the service began as it’s a very vast property they use buggy’s to take you around if finding it difficult to walk. There was always somewhere to sit by any of the 3 pools or cabanas on the grass. Easy access to beach as well in all an amazing hotel with superb restaurants.

Lot of noise in the evening and the food was poor for the price

Best breakfast I’ve ever had with the largest selection and highest quality. The pool beach setting is fabulous. Staff is wonderful and the restaurants are really unusually good.

Spa was nice water a little to cold

This is an extraordinary place. The breakfast is as amazing as I ever had. 8 restaurants each with different menu and Kensei is world class. The staff is remarkable and the setting where the is both pools and a beach is perfect for kids. Lots of kids. Great vacation!

Fantastic hotel, great location, superb food and excellent staff - especially Sarka in the outside bar (Zumeria Bebia) and Luis in the Beach Club restaurant. I would highly recommend!

Absolutely superb! From check-in to check-out, a wonder experience. We highly recommend.

Very helpful staff. Clean facilities. Lots of nice pools. Good restaurants. Nice place, but the people make it.

Beautiful place to stay. Large sprawling property. Staff very friendly and efficient. Great position near the beach. Extremely clean rooms. However some small areas are getting a little tired & needs refreshing. Towels are quite old and worn. Would definitely return.

Yes