Room was clean, the only missing thing was bin liners both in the room and in the bathroom. A well thought outlay of the room, plenty of storage space and sitting, nice touch with the additional side table. Plenty of space to put your toiletries in the bathroom and a lovely, good pressure shower. Very friendly staff, at the reception and the bar. Although the resto was not open over the weekend, the bar was able to accommodate a nice little dinner for us, both weekend evenings. The save the maid a day’s cleaning for a free glass of tipple is also a welcome feature, especially as I prefer to make my own bed my own way, but I particularly appreciated the fact that the duvet was not tucked in all round the bed. All in all, we’re coming back when we are in the area. Thank you!

Good place to stay before or after crossing the Channel. Lovely staff. Nice, clean room.

Executive room still small by modern standards. Be aware that the restaurant does not open at weekends.

Service was poor, bar waiting was pretty slow. Breakfast expensive for what it was. Saying that, ideally placed and pool ok

We have stayed at this hotel for over 10 years, it’s just the best. We love the location whether for visiting christmas markets, or just travelling to the Alps and stopping off en-route. We love sitting in the lounge playing the games, especially pac-man. Rooms are very clean and spacious and staff always super friendly. Lots of restaurants walking distance from italian to lovely delis, or buffalo grill, also now serving food in the hotel itself too. Parking is easy and lots and safe.

Good location between the airport and Lille city centre. Nice and cosy room, staffs are very helpful everything comes in Novotel standard.

The staff were very friendly and helpful.

A very nice hotel.

Area was good for what we needed, Air Condition in room was not very good, too hot in the room

On our way home from the Alsace region, we chose to stay in Lile. I specifically searched for a hotel with a pool, as we had a pool all holiday and it was my wife's birthday, so i wanted something special. When we went to go to the pool it was tiny, full with 3 kids on inflatables and looked dirty and unwelcoming. We went back to our room and did not use the pool. It was a very average room and for the money was not premium in any way. It was like a normal chain hotel room, but we paid premium price

Good regular hotel, very nice staff, but no internet... on a business trip, that's a problem, and there was no one to help!

One of the cleanest hotels I've stayed, amazing staff, my kids told me to give it 10/10. Enjoyed every bit.

This is a good location for getting out and about. Just a sort distance off the A1. Couldn’t fault the staff, all were very welcoming and friendly. Breakfast was good with a couple of hot elements. We didn’t use the restaurant in the evening as we eat out as attending the rugby World Cup as it was a very short distance to the stadium. I would consider staying here again

Worst Novotel hotel in France. I have picked your place as usually the service level remains very high. Well…, not this time. You guys definitely can do better. One bright point, the bartender in lobby bar trying hard to save the situation caused by his colleague from the front desk.

Very happy to chosen this hotel it clean, friendly staff and spacious room. The only thing disappointment is that the curtain is not black out curtain. It reasonable price with free parking which is the most important factor for us. The location is great just off the A1 road and it the center place to go to visit Lille.

Helpful staff

Great airport hotel, does what it says on the tin. Reception and bar staff were helpful and accommodating when we arrived late at night.

The staff was amazing. My son’s birthday was a few days before and the staff brought him cookies and a small gift. So wonderful!

Thank you so much, if only all hotels were like this. Love this hotel it’s our go to hotel on every trip to Lille. Whether it’s summer and the pool is a joy or on route to ski holidays or christmas market day trips.

Loved the pool and excellent location with parking.