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Outstanding property with immaculate service and comfort. Easily the best luxury stay in Cochin. Mr Ahilan and Ms Elizabeth were thorough professionals and made sure our stay was perfect. Highly recommend!

I have thoroughly enjoyed my stay at the Taj, everything here runs so smoothly and the staff are so professional but friendly at the same time. I have decided to stay another week because I like it so much!

Excellent support and service from planning stage till we left. Elizabeth (Guest RM) was super helpful, as were many other team members at the Front Desk, Restaurant and J Wellness.

Beautiful property, exemplary service. The hotel does a lot of little things to make your stay special. Private traditional dance at check in, free evening snacks and tea, free sunset cruise and cultural entertainment. Don't think twice....book it.... Cons: Limited dining options outside the hotel. Do

Property and staff excellent. Food at hotel very good.

Excellent resort with friendly and helpful staff and delicious meals.

Beautiful setting, gorgeous pool, excellent food and rooms, and an great staff.

Wonderful staff & beautiful location. There was a very stingy smell in the bathroom for a short while which went away after sometime. Otherwise no complaints and excellent service

We loved the live music played in the hotel throughout the day! All the fresh flowers in the rooms, hallways and throughout the hotel was a beautiful touch. We specially loved the friendly staff. The wait staff at the restaurant were extremely friendly!

Beautiful heritage property with amazing location.

Great place

Fantastic in every way. Superb spa. Great ambiance and view. Excellent staff.

Everything was great! Staff were excellent and I felt at home. Would highly recommend . This was our 2nd trip .

Nice property in a beautiful setting. Great staff. Was under renovation so could not experience some of the amenities.

Excellent service

Really not enjoyed, it was never informed renovation going on in tg8s hotel. If it was known never booked. Paid a hefty amount much higher than hotels in down town. Never expected and disappointing.

Beautiful hotel and views, good food, breakfast and very nice bar. Staff very friendly efficient and helpful. Enjoyed the evening boat ride and pool is amazing, you can see river dolphins sometimes. Small point of feedback is in relation to maintenance and attention to detail. Cupboard doors were not closing properly, there was a sticker on the toilet seat, soap dispenser in lounge toilet was dirty. But no major issues, we had a wonderful time

I had 2 rooms booked for a family of 5. I was given 1 in the heritage wing and 1 in the tower wing. The front desk mentioned they will upgrade us to be together and moved us to the tower wing. the room didnt have dual charger plugs, the hot water in the shower was not working and the guest checkin and buffet was sub standard to The Taj experience we are accustomed to. However, the overall stay, the bar and property location is amazing and enjoyable!!! Manager was very helpful and provided voluntary assistance without even complaining.

Customer service in one of the restaurants Pepper was bad. Check out in AM at 445 AM also was not good. Agent should learn how to deal with customers.