We booked a room with an extra bed for a child, but unfortunately the bedding on the spare bed was very dirty, with hairs and marks all over the blanket and mucus on the pillow. Particularly during the current pandemic, we were really disappointed with this. We had arrived very late with tired children so didn’t want to ask for the bed to be changed so used the spare mattress underneath the single bed (which thankfully had clean sheets on it) and a spare blanket (also clean). It was such a disappointing oversight when everything else seemed fine. We had been so impressed with the evening reception staff dealing with a booking issue for another member of our party and being very welcoming and accommodating, but the morning staff seemed totally disinterested when we told them about the issue and offered no real apology or explanation.