7.8
Pleasant
From 982 reviews
Cleanliness

8.0

Room Comfort

8.0

Location

8.4

Service and Facilites

8.2

Traveler Reviews Comfort Suites Nashville Airport - BNA

Number of reviews per page
20
40
Top reviews
Brett
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Room was clean, good breakfast, friendly staff
Richard
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

easy
Kristina
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Second time we've stayed at this property. Nice spacious, quiet rooms. Has a great breakfast, including hot items.
jacqueline
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Run down. Staff not helpful-always on their phone. Cleaning staff was on the ball. Breakfast staff was good.
Ina
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

It was convenient to day town ,also the service was top notch. Thank you confront suites
Akisha
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Everything was clean and nice
Grace
icon-Leisure with Children
Leisure with Children
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Clean enough. Lots of space. The room felt humid.
Jamie
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

We had a really bad experience at check-in at the hotel we originally reserved and cancelled and were very thankful to find this hotel and get their last room. Especially during CMA Fest week. The staff was very friendly and welcoming, our room was spacious and clean and they had a nice spread for their continental breakfast. Would definitely stay there again!
Read More
EBONE
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Nice property
cynthia
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Awesome
Mario
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

There were ants in the room and housekeeping was not good service
Adrienne
icon-Family
Family
4.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

My toilet wouldn't flush and refrigerated wasn't working they said I couldn't get a discount
Fumiko
icon-Leisure
Leisure
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

For the price, it was average. Not very good insulation so I can hear people talking and foot steps above the floor was annoying but it was one night to stay so not much to complain.
Brandi
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

The room was clean as well as the lobby area. The staff was very nice & helpful as well. I’d definitely stay at this location again.
Brandi
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

The entire staff I encountered was extremely nice & helpful from the shuttle driver, front desk, & housekeeping as well as the manager. The rooms were clean & ready for occupancy upon arrival. The check in/out process was smooth & speedy. I’d definitely recommend this location.
Marla
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Would stay here again
Gabriel
6.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Had a leek in my room and they changed me to another room and that toilet didn’t work and they changed again to the third room. With all that being said I was not able to go to the movies that I had already paid for still waiting to be refunded for that day
Morgan
icon-Business and Leisure with Partner
Business and Leisure with Partner
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Great stay, definitely will go again!
Kasey
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

We stayed here in 2018 and loved it. However, we absolutely will not book here again. The room seemed clean. Plenty of comfy pillows and towels. We stayed two nights, and there were two huge issues: 1. Both televisions and remotes wouldn’t work. Power and volume would work, but it was impossible to change the channel. A staff member, Rosalina, was supposed to come fix it, but she never came. 2. There was a roach, a big roach, and it was in the bed.
Read More
Iris
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

It was fine
Number of reviews per page
20
40