OK hotel. It was very busy when we were there, therefore abit crowdy at breakfast. We had ordered a room for three, and the extra bed was not made up when we came. In reception I was asked if there was a grey bag in the room, which would contain what I needed to make the bed myself. When I expressed my surprise, they quickly offered to send someone to the room to do it. The hotel should really reconsider their policy of expecting/suggesting that guests make their own bed!