Convenient

Lots of folks checking in on vouchers and the front desk was clear and efficient. Good work.

The hotel is very clean. So clean my wife complained about the odor of the cleaning products at first, but this issue went away. The property is better than I expected from a value chain. This place is very good and I would go back. There are restaurants in walking distance.

Easy and affordable for airport area transition

Great customer service. It was chaos because of the widespread United cancellation but they handled things so well and even gave us water and snacks despite it being late at night and total chaos

Everything was fine. Just surprised that they charged $10 per night for parking. It really turned me off

Everything was great except the overpowering cleaning smell in room made us nauseous and gave us head ache

Nice shower

This is the worst hotel in the Tower Road vicinity, near DIA, that I've ever stayed at. First, they surprised me with a $10 parking fee for the night of our stay. This additional fee was NEVER disclosed. Secondly, the hotel is very run down and in much need of updating. Lastly, the area around the hotel and the road immediately in front of the hotel may not even be safe. There was one vehicle parked on that road with 4 flat tires, clearly not having been moved in perhaps weeks. Another vehicle had a shattered back window. This road is directly adjacent to the hotel parking lot for which you get to pay an extra $10/night.

Very basic. Not super clean. Poor breakfast

Very simple bare bones airport hotel. Beds were comfortable!

Clean, Quiet, excellent!

All good

Had to be moved hotels and our room ended up having only one bed.

Pretty good and very clean only bad thing was we paid for early check in and would not want to validated it so we had to come back late night to be able to just checking then

Stayed here to catch a shuttle to the airport. The front desk person at check in was very helpful, courteous, and professional, unlike the person who as there at 5am when we checked out. Highly recommend Moonlight Diner across the street.

Very convenient place to stay nearby the airport and parking lots in surrounding areas.

Property was very clean. Shuttle to airport was on time.

Quiet hotel. Loved the pillows and staff!

Our check-in experience left a lot to be desired. From the moment we arrived, it felt like we were more of a burden than a guest. When we called down to ask for the WiFi password, the front desk staff curtly told us to "check our key folder." We did—and there was nothing written down. We attempted to call back twice more for help, but both times the call was abruptly disconnected. Frustrated, we walked down to the front desk, only to be met with visible irritation from the staff member, who was assisting another guest. We simply held up our key folder—still blank—and without a word, she grabbed it and stamped the WiFi info on it. No apology, no acknowledgment, just rude and dismissive service from start to finish. Not the kind of welcome you’d expect or hope for in a hospitality setting.