Clean room

Our room was broken and in poor condition overall. Shower head arm & toilet seat were broken and not fixed until the next day. Same for the safe as well. The carpet had been cut out in pieces and new pieces glued down. The closet door was off the track and resting against the side of the closet up against the wall. Where the wall meets the ceiling has been painted over the wallpaper to try and cover what appears to be mold. The AC temperature is limited, doesn’t go below 22.2*. There is a hole in the wall at the bathroom door frame as well. The staff at check in was unfriendly and not helpful to have the items in the room fixed. Apparently he is the sole worker in the hotel @ 5pm onwards. We asked to have the room changed, early check out with a refund or partial refund and every option/suggestion was declined. The maintenance staff were friendly and tried to assist where possible. The breakfast was different from what we are accustomed to - cold ham or salami with cheese on a dinner roll or croissant. There was jam, honey or Nutella available for the croissant as well. Lots of people were complaining about the coffee. The juice was good! We didn’t try the corn flakes. I would never stay here again and can’t recommend this hotel. There are too many other options available.

Our room was not ready the place is very old

Front desk was rude and dismissive-both at check in and when we called for an inquiry. There was hardened gunk all over the floor. The flusher was in disrepair and fell apart. Everything is old. You cannot shower without wetting the toilet completely and you must contort dangerously to get out of the bath/shower. We aren't picky travelers but this was too much going wrong even for us.

This hotel is all about location. The staff are kind and helpful, the beds are comfortable, and I found the rooms to be clean and in working order. The breakfast was meh. For what we were looking for- a decently comfortable hotel at a (somewhat) reasonable price right near San Marco- it worked perfectly. I would stay here again for that reason.

Ok

We liked the character of the hotel. There was no staff on hand but check in, breakfast and any help we needed was at a hotel right across the street (the Panada hotel). Though the room was clean it did have a bit of a musty smell when we arrived but put that down to the fact there is so much water around and it was raining. Very simple but tasty breakfast of croissants, meat, cheese, coffee and juice.

First of all, it’s an old building and that’s expected from Venice, but the furniture and carpet inside the rooms really need to change. There was some amount of dust which questions whether rooms are properly vacuumed. The bedsheets are clean but I noticed 5 insect bites on my right upper leg in the morning. I know what a mosquito bite looks like so this was not it. The rooms are not sound proof - I could clearly hear the guests in the other room talking. Breakfast was ok.

Pros - housekeeping team good & friendly. Location. Rooms are decent sized. Venetian themed. Mini fridge. Reception next door was friendly. Cons - loud - I could hear everything from the street, hallway everywhere. Room was dark as felt unable to open window. Shower smelt like pee.

Great location!!! Clean room.

Small basic room in good location

Internet constantly drops and pillows like a flat hard pancake! Walls very thin ! My solo room bathroom was extremely small ! Not good for a big or tall person -barely fit between sink and toliet to use toliet ! I am small person !

yes

Great location really close to St Mark's Square, really old room the bathroom was the shower, didn't matter really great spot and easy check in

There were ants in our room, including all over the bathroom and in the bed. The window in the bathroom was broken and the buttons on the thermostat were worn out, so the room was too hot. The carpet and bed spreads were old and worn. When they sent directions the message was incomplete, which made finding the hotel difficult (gps is not good in Venice). We could not get the refrigerator to work. The breakfast was basic, but adequate. The location was convenient to the main tourist areas. I would not recommend staying here, my husband would not even shower because the ant infestation in the bathroom was so bad, and I woke up to an ant crawling up my arm.

Not really

Not a great hotel very old very dirty

Quick stay but very nice staff and they have an elevator which is a plus!!

The place is nearby and accesible with good prices

We were very happy at first, the location was excellent and the room was a good size and breakfast was filling. The issue was after two nights we were covered in bites and I informed the hotel but received no response.