Overall Ratings & Reviews Hotel Cristoforo Colombo

No Shower Gel or Soap or Shampoo in Room

Nice property , clean rooms, helpful staff, only quite far from central. Quiet neighbourhood. No food service after midnight.

Great

Todo

Not everyone sits in a bathtub. Shower curtains should be provided for people that take showers standing to avoid water spills. TV’s should be programmed for different languages. Refrigerator should work. There should be window screens to avoid flies and spiders coming in. Rooms are super small for the price. Fake pictures & false advertisement on the web. The additional tax was unexpected & unfair. I had paid everything online. Hidden charges are not good for business. The hotel was outdated, 70’s style. Mattress & pillows were super uncomfortable.

Clean and comfortable hotel and good breakfast!!

Overall average stay. The facility is order.

-

Internet service was very poor in the room.

During my stay at hotel, I noticed one minor inconvenience: the entrance design has gaps between the stones, which makes dragging luggage a bit challenging. That aside, the stay was overall enjoyable due to the high cleanliness standards and the friendly staff.

This is a great property to stay in. We stayed the night before we had to depart from the Rome airport and will probably do so again in the future. The hotel is clean, the staff are helpful and the restaurant on-site is also great. Highly recommend.

Nice!

Check n was fast

The hotel was clean, updated and comfortable. The staff was friendly and helpful. A great experience.

Front desk staff rude on checkin, life guard always talking with bar staff and on his phone, needed to pay for swimming cap for pool, money scam. No impact on hygiene safety, men with long beards still swimming in the pool. Property and room clean. If you need more food options go to the mall next door.

It was perhaps one of my worst ever stays, from the moment I walked in the staff were rude and unhelpful ! After check in I made them aware my bathroom has hair inside of it and that it hadn’t been cleaned properly they totally ignored this and didn’t get done! The only positive was the lovely gentleman who I guess perhaps a manager a young guy who was ever so helpful and attentive the rest of the staff need a huge amount of training ! I have never seen a 4 star hotel with such awful customer service I felt uncomfortable even speaking to them as they were unable to help in any way ! Refused to get me a bottle of water and was told “I am a receptionist” go to th swimming pool if you want water I was totally shocked by this response! I would never stay here again neither would I ever recommend anybody to stay in this awful hotel! Hospitality is about creating great experiences for guests and if I hadn’t made commitments and meetings with my work I would have left the place this is something that could never happen anywhere else!

Good

Every thing was good but the location is far away from Rome termini

Stayed here just for our last night due to proximity of the CIA airport, the hotel staff sorted a taxi but he did say the charge was 35 to 40 euros despite stating on the side of the car that it was 31. As breakfast was inc. and we had an early flight, i asked if we could have the breakfast to takeaway and the receptionist arranged this, a small bag to take away upon leaving. Went to use the pool but asked to get out as a swimming cap was required which i have not heard of anywhere before. Restaurant was expensive but staff were pleasant and accomodating. Hotel was nice with some wear and tear and the triple room was very small plus it cost us 7.50 each in tax for 1 night, when all other places have been 2.

Great place to stay the night for the airport the next day. Gas station right next to the hotel if you have a rental car and need to fill up before returning.