Overall Ratings & Reviews Hôtel Mercure Lyon Centre Saxe Lafayette

Wonderful hotel. Made use of the restaurant and hotel bar, breakfast is well worth it as well!

Were pleasant stay. Good located and friendly personnel

The hotel is within easy walking distance of the main rue that connects the cbd and other suburbs with frequent public transport between.

It was a pleasant stay

This Mercury was very good quality for the price of the room . Traveling with a tween can be challenging to find accommodation but the rooms with double beds were spacious and well equipped. The hotel is only a 15 minutes walk from the commercial heart of the city and to a lot of dining options.

I only stayed a night but the room was nice. There is a nice ceiling style showerhead. Gym is limited in terms of weights. Brunch is 20.50 euros and solid. Overall, pleasant stay.

Very Comfortable hotel, friendly staff and quick to help! Rooms were very spacious, Walking distance to shopping and dining across the Rhone, Halles de Bocouse. Thank you!!

They charged breakfast fee which we didn’t eat.

The room was bigger than I expected. nice to have water dispense with sparkling water.

Nous sommes venus visiter la belle ville de Lyon pour les fêtes de fin d’année je trouve qu’il manque des décorations de Noël pour l hôtel accueil très sympa et chaleureux très bonne literie chambre très spacieuse calme sdb très bien avec produits de qualités énorme avec beaucoup de choix au petit déjeuner petit hic pas de peignoir dans la chambre pour la piscine c’est pas normal

The only thing I would suggest is that they check their a/c, they worked but they were turned up during the day and when we returned we had to lower the temperature down and it took time to cool down. Otherwise really enjoyed our stay at the Mercure.

J'ai passé un très bon séjour. Le personnel était très agréable et accueillant. Mon check-in et mon check-out ont été réalisés par la même réceptionniste qui a été aux petits soins avec moi. J'ai peu avoir droit à un départ tardif. Le petit déjeuner est très complet et varié. Le dimanche, j'ai brunché et c'était tout aussi bon

Clean room, delicious breakfast

Great location

Didn't use the pool or the gym as I was too busy sight seeing

Good location and nice rooms.

Pro: Nice hotel room. Cons: It’s quite far away from city centre. The hotel charged breakfast fee even we told the reception we won’t have breakfast.

I visited Lyon with my daughter for a few days and picked the hotel due to its close proximity to the attractions we planned on visiting. I’ll start with the positives. The hotel staff were very friendly and helpful for the duration. The room was huge with 2 giant comfortable beds,a great shower,safe and most importantly air conditioning as the temperature was around 36-38 for our stay. The area around the hotel felt safe and was a short walk to the attractions. The river was close to the hotel and lovely to sit after dinner with an ice cream. The only negatives I found were a guest travelling with a dog left the poor thing one afternoon to bark and howl alone. This happened on 2 occasions and I notified reception as I had concerns that it had enough water during the heat. One evening around 22:00 the barking started again. Again I approached reception to resolve the matter. I requested to change rooms as the noise was disturbing my stay. The request was met and we enjoyed the rest of our visit. I did mention to the hotel that if they offer pet friendly rooms that they ensure owners take responsibility and not leave their pets alone in very hot weather! Also it’s the hotel’s responsibility to ensure guests aren’t disturbed by a dogs incessant barking. My only other gripe is the hotel’s policy of taking a €280 deposit in case we used the restaurant etc. The deposit is taken and refunded quickly after check out. Considering this I’d probably stay here again.

Rooms are a bit dated. The area looked like a war zone.

Family friendly and comfortable hotel. Spacious rooms, incredibly friendly staff, clean and great location to walk to all areas of Lyon. Pool is smaller than we expected but children still had fun. Breakfast buffet was good value for money with varied options of cooked and continental. Would definitely go back if ever in Lyon.