The room felt unclean and the tile floor was very sticky. Not having shampoo seemed a bit extreme and inconvenient to have to request when you check in late. A plastic cup would have been great but even that was non-existent. The breakfast was cold coffee and stale breakfast bars.

Clean and staff are freindly

No Shampoo no conditioner

Room requested king (or 2 queens) not availble. Room given (1 queen) was in very poor repair. No shampoo, no cups, TV from 90's, looked like someone took a baseball bat to the TV stand, couch was not comfortable and... The room was same price as many other competitive hotels chosen due to no cost for parking. In hindsight, I would have gladly paid added $20 for nicer place.

My Beloved and I stayed in two other motels before discovering this one (on a 10 day visit from Hawaii, where we live...) I wish we would have discovered this place first because it was, by far, the best of the three! And so close to the airport made returning a rental car outrageously easy! Rooms were spacious and clean and well lit. I found the color schemes they used (in our room, anyway...) to be quite pleasing...calming, even. we only ended up staying one night here because our trip was ending but I wish we'd spent the entirety of our stay here. Thank you Extended Stay America Suites Oakland Alameda Airport for providing an excellent and welcoming stay! We'll be sure to recommend this place to friends and to definitely stay here again when visiting the East Bay.

The level of cleanliness is underrated. We asked for someone to come to our room and take a mop to remove all the sticky substances on the floors and whomever came in did such a poor job that it made zero difference if they had actually redone the floors. The third floor smelled like nothing but weed which was horrible.

I always love this place. Quiet , good location and spacious room.

Room smelled completely like smoke towels dirty just didn’t feel clean at all

Having an entire kitchen blew me away!! It was perfect because we traveled with cooked food that did not have to be wasted thanks to the full sized refrigerator in the room!!

Close to airport. Case goods need replacement. Breakfast not restocked with advertised items once ran out.

Always love staying here

I enjoyed my stay. Staff were nice and very helpful. Definitely recommend

Staff was helpful and knowledgeable

Room was comfortable. Nice and clean . I front desk was more than helpful.

My experience at this hotel was very disappointing. The management was unresponsive, and while the staff were kind, there clearly weren’t enough of them to properly handle housekeeping. There was no breakfast provided, and when I requested towels, I was told I had to go downstairs to get them myself instead of having them delivered to the room. Given the poor service and lack of basic amenities, I believe a full refund is warranted.

The hotel had a horrible smell upon entering and the room did as well which caused me to get a stuffy nose which caused me to get a room in another hotel I could not sleep in the room I got. I didnt ask for another room, I assumed this smell whatever it was , was through out.

The staff was very nice and helpful. The couch bed was so worn it made it very uncomfortable to sleep on. Other then the uncomfortable bed an

Safe, clean

No sheets available in the room for sofa bed.

Clean and staff great