Everything was as expected. Perfect! Wish i would have booked 1 more night. Looking for a room the day i checked out was horrible. I traveled from Salem to relax ended up driving home Wednesday after i played golf since i had nowhere to stay.

I rely on wi-fi. Guest wi-fi was down half the time I was there. At least it was better than last year when it did not work at all.

I’m a Platinum member of Expedia, booked the room well in advance. Booked an upgraded city view room. Was assigned a room in the back of the hotel. One side was two feet over a flat roof overlooking the parking lot. While the room had a comfortable king bed, it was not an upgrade. Disappointed with what we were given. Will not be going back and do not recommend it.

The 100 years old hotel has VERY nice lobby. however, 1. the room we received was VERY small. the coffee maker was inside the closet (which was less than 2 feet wide) and there was no electrical socket in the closet to operate it there. 2. The rooms are cleaned only once every 3 days (unless you ask for it to be clean but no one told us that we need to ask) 3. our room was in the 3rd floor which is also the floor of the hotel laundry and the cleaning staff equipment. as a result the corridor leading to the elevator (narrower than in newer hotels) was blocked with the laundry and cleaning carts. We have been to Ashland Shakespeare Festival many time but this is the first time at the Ashland Springs Hotel. This is definitely our last stay there.

The hotel is interesting due its age. We checked in around 4:30 and got a mediocre room. The heating and air system was an issue because it would get warm then freezing throughout the night. Good location for the Shakespeare plays. Larks, the restaurant adjacent to the hotel was wonderful. The brussel sprout appetizer was amazing and the meat loaf was very tasty.

A historic "Gatsby" vibe with minimalist but comfortable fulfillment in the heart of the Ashland action.

I will return to this hotel next year for the Oregon Shakespeare Festival. The location is minutes away from the theatres and the rooms are great value for the money. Staff are welcoming and informative.

This charming, historic hotel has been our go-to place for lodging on our frequent trips to Ashland for live theatre or to celebrate a special occasion. On our recent trip (Aug 2025) we learned the usual, complimentary breakfast is now $18 per head (basic buffet like one gets at Holiday Inn Express & most other reputable lodging facilities). Are you kidding me, management? Why price gouge your faithful customers with such? A better, more reason priced breakfast is certainly available at most restaurants around town (& this distracts from one’s ability to enjoy the morning in your pleasant surroundings with a light- bite of food, without dipping so deep into one’s wallet)! To top off this concern, upon returning home, I discovered my credit card had been billed a mysterious $11.21 (the day we checked out). I called the hotel & was told this unanticipated & unadvertised billing was an “incidental charge” billed to all guests. Say what?! Incidental charge for what? We incurred NO incidental expenses while there. So - THIS ENDS OUR LONG STANDING USE OF THIS ONCE APPRECIATED HOTEL (we’ll spend our hard earned dollars elsewhere).

This is our second time staying at this historic hotel, as a base to attend plays at Oregon Shakespearean Festival. This time, we had our daughter and grandkids with us. They loved the botanical art and secret garden and the proximity to the theaters was convenient.

Outstanding

If you are going to the Oregon Shakespeare Festival, this is the hotel for you. Walk out the back door and walk half a block and you’re in the middle of all the theaters. Less than half a block to the Ashland Cabaret Theater. The hotel was delightful!! Tastefully decorated, quiet and clean. The bedding was sumptuous! I slept like a baby!!

Historic property, perfectly located for Shakespeare Festival.

The bed was very comfortable and décor was nice. Easy walk to anything downtown. There was a charger box to charge multiple electronics but it only worked intermittently.

Comfortable room and clean. Would not buy breakfast buffet again. Great location for walking everywhere.

I had stayed at the sister property, The Lithia Springs Hotel, which was outstanding, so I arrived at Ashland Springs with high expectations. After a multi-day rafting trip, I was eager to enjoy the historic hotel. Instead, a sign at check-in read, “Be back in a moment.” After 5 minutes, another guest told me this was common and that she once waited 4–5 hours for gym info—too late to use it. I waited another 5 minutes and was calling when the attendant returned. I said I’d been waiting 10 minutes; he replied, “Oh, yeah, I had to go somewhere. My bad!” The casual tone was jarring for a place with “old-fashioned values.” He handed me my key with no details—this isn’t a Motel 6! The room was tiny (14x14), with an opaque window—no view. When I asked for another, the same attendant said, “No guarantee for a view with your room type and we’re out.” No soft skills at all! The next day, over 100°, I looked forward to relaxing with the TV, but it didn’t work. The attendant said, “I have no knowledge of these TVs and the maintenance guy is not around.” That night the night clerk told me, “There isn’t a manager…it’s messed up.” I appreciated the late checkout he granted and that the AC worked well, but overall, service was unprofessional and disappointing for such a storied property.

Dustin was so helpful when we arrived and the restaurant was lovely! It’s a beautiful hotel snd we’ll definitely stay there again

A perfect stay to be in walking distance to the Oregon Shakespeare Festival and near lovely shopping and dining. This 100-year old hotel is grand and hospitable!

What started out as a very disappointing check in. The carpet was soaking wet and serped into the bathroom making for a slippery floor. Didn't discover what ead wrong until shoes were removed. The concierge offered 4 towels or a downgrade room. No other assistance. Message to the hotel and one night stay was refunded. Towels were very dirty when replaced that evening. Cleaning staff was very surprised. Also jack hammering the next morning on the sidewalk below with no advance notice. Lobby and garden are beautiful.

highly recommend

Our second visit to this enchanting hotel in the heart of Ashland. During the first visit my partner and I fell in love with the place, this second time my grown children and I stayed and they loved it!