Dear Valued Guest, Thank you very much for choosing to stay at Donggang Hotel and for taking the time to share your valuable feedback. We are delighted to receive your compliments on our friendly and attentive service, as well as our lovingly made mooncakes. Your comments are a great encouragement to us and will motivate us to continue maintaining our traditional flavors and meticulous service. Thank you again for your valuable comments. Donggang Hotel has a long history in the riverside area, but we are always aware that there are areas for improvement in terms of space, facilities, and food service to meet the expectations of all our guests. We will do our best to make your next stay even more enjoyable. Thank you. Sincerely, Donggang Hotel

Dear Valued Guest, Thank you very much for choosing to stay at Hotel Toko. We are delighted that you enjoyed your stay and were satisfied with our friendly staff and delicious food. If you experienced any problems, please let us know and we will address them immediately. Your satisfaction is a great encouragement for us to continue providing even more attentive and high-quality service. We hope to welcome you back again. Thank you. From Hotel Toko

Dear Guest, Thank you very much for taking the time to share your experience. We are truly pleased to know that you found your room comfortable and clean, enjoyed the spacious and soft bed, and had a restful sleep during your stay. It is also wonderful to hear that our team left you with a friendly impression and that our location made it easy for you to explore many delicious restaurants nearby. At the same time, we sincerely regret that the breakfast buffet did not meet your expectations. Your feedback is very valuable to us, and we will certainly share it with the relevant team for review and improvement. We always hope to provide a more satisfying dining experience for our guests. Thank you once again for your kind comments and honest feedback. We hope to have the opportunity to welcome you back and offer you an even better stay in the future. Warm regards, Long Lam Dong Khanh Hotel

Dear Valued Guest, Thank you very much for your valuable feedback regarding Hotel Toko. We are delighted that you were satisfied with our excellent location, comfortable rooms, delicious breakfast, and most importantly, the friendly and helpful service from our staff. Your compliments motivate us to further improve the quality of our service and provide even more comfortable accommodations. We look forward to welcoming you back again. Thank you. Ryurin Hotel Toko

Dear Valued Guest, Dear Valued Guest: Thank you very much for your valuable feedback. We are delighted that you enjoyed your stay at Hotel Toko. We sincerely hope to welcome you again. Your trust is the driving force behind our efforts to improve our services. We will do our best to provide even more friendly and attentive service for your next stay. Thank you. Ryurin Hotel Toko

Dear Valued Guest, Thank you very much for your valuable review. We are delighted to hear that you were satisfied with the cleanliness and pleasant fragrance of your room. We also appreciate your feedback regarding the lighting in the room, which is very helpful. We will forward your suggestion to the relevant department to help us improve our services in the future. We look forward to welcoming you back again and are committed to providing you with an even more pleasant stay. Thank you! Longlin Hotel Dongqing Hotel

Dear Guest: Thank you for staying at Dongqing Hotel and sharing your valuable feedback. We apologize for the inconvenience caused by the insufficient bedside charging points. We have taken your feedback seriously and have coordinated with our technical department to adjust the charging points. We will continue to take appropriate measures to ensure convenient use of your devices in the future. We sincerely look forward to welcoming you back and will continue to strive to improve our service. Thank you. Longlin Dongqing Hotel

Dear Ms. Thi N. T. N., On behalf of the entire Dong Khanh Hotel team, we would like to express our sincere thanks to you for always trusting and choosing the hotel for each trip to Ho Chi Minh City. We deeply appreciate your commitment and warm words about the friendly atmosphere at the hotel. In particular, your recognition of the reception team is a great source of encouragement for us to continue to maintain the spirit of dedicated and thoughtful service like in a family. We hope to continue to have the opportunity to accompany and serve you in the upcoming stays. Wishing you and your family good health and happiness. Sincerely, Long Lam Dong Khanh Hotel

Dear Valued Guest, Thank you for choosing to stay at Dong Khanh Hotel and taking the time to share your feelings. We are very pleased to know that you are satisfied with the cleanliness, food quality and quiet space at the hotel. Your compliments are the motivation for our team to continue to maintain and improve the quality of service every day. We hope to welcome you back soon. Best regards, Long Lam Dong Khanh Hotel

Dear Thi K.N.L., Thank you for taking the time to share your feelings about your stay at Dong Khanh Hotel. We are pleased to know that the rooms and facilities have brought satisfaction to you. At the same time, we would like to acknowledge your comments about breakfast and will continue to work with the kitchen department to improve and diversify the menu, in order to serve you better in the future. We look forward to welcoming you back in the near future. Best regards, Long Lam Dong Khanh Hotel

Dear Ms. Tuyet, First of all, please allow us to express our sincere thanks to you for choosing to stay at Dong Khanh Hotel and taking the time to share your detailed comments. We are truly sorry that this experience did not meet your expectations. Regarding the issues related to the electrical system, landline phone and air conditioning, we would like to take note of them so that we can conduct a more thorough inspection and review of equipment maintenance to avoid affecting your comfort. We also apologize for the unsatisfactory take-away breakfast, as well as the unfortunate incident with bottled water in the room. Your candid feedback is essential for us to review and synchronously upgrade both our services and internal inspection processes. We hope that in the future, the Hotel will have the opportunity to welcome you back and bring you a more positive and complete experience. Best regards, Long Lam Dong Khanh Hotel

Dear Mr./Ms. Le Hong V., Thank you for taking the time to leave a review for your stay at Dong Khanh Hotel. We are pleased to know that your experience was generally positive. At the same time, we would like to sincerely acknowledge your comments about breakfast - this is always one of the points that the hotel strives to improve every day. Thanks to frank feedback like this, we have the basis to continue to improve the quality of service. We look forward to welcoming you back in the near future, with increasingly complete experiences. Best regards, Long Lam Dong Khanh Hotel

Dear Customer, Thank you for choosing our hotel and taking the time to share your feelings about your recent stay. We are very happy to know that you are satisfied with our spacious rooms, clean toilets, convenient buffet breakfast and convenient location near the medical facilities that your family needs. We also appreciate your feedback on the layout of the rooms and corridors. The hotel team will review and make appropriate adjustments to provide greater comfort and convenience to all guests. If you have the opportunity to come back, we look forward to continuing to serve your family and providing a more complete experience. Wishing your family good health and happiness! Best regards, Long Lam Dong Khanh Hotel

Dear Ms.Ngoc V, Thank you for choosing to stay at Dong Khanh Hotel and taking the time to share your feelings. We are happy to know that you are satisfied with the friendly staff, clean rooms, delicious food and convenient location near the center. We always strive to provide the best customer experience and hope to welcome you back in the near future. Best regards, Long Lam Dong Khanh Hotel

Dear Valued Customers, We sincerely thank you for choosing our hotel and taking the time to share your feedback. We're sorry to hear that your dining experience was not as expected and that the room was only average. We always value your opinion and will strive to improve services that you are not satisfied with. We have received your feedback on meal quality and will work closely with the kitchen team to improve food quality, ensuring a better dining experience for all customers. At the same time, we will also review and improve the facilities of the rooms to bring maximum comfort to you. Once again, thank you for sharing your valuable opinions. We hope to have the opportunity to serve you better during your next stay. Best regards, Long Lam Dong Khanh Hotel

Dear Mr./Ms. Nguyen TTN, Thank you very much for taking the time to share your wonderful compliments about our hotel. We are delighted to know that you had a pleasant experience with the reception service and enthusiasm of the staff. Your positive feedback is a great source of encouragement for us to continue our efforts and maintain service quality. We are always committed to bringing the highest satisfaction to all customers. We look forward to welcoming you in the future and hope to bring you even more wonderful experiences. Best regards, Long Lam Dong Khanh Hotel

Dear Huynh Loc, Thank you for taking the time to share your experience at Dong Khanh Hotel. We are pleased to know that you found our staff courteous and service satisfactory. Regarding concerns about CCCD card retention, we apologize for any inconvenience. Please note that our aim is always to ensure the security and safety of our guests, but we will review our policies to ensure they best align with regulations and laws. We also appreciate your comments about the lighting in our rooms. We aim to create a comfortable and welcoming atmosphere, and we will consider your feedback as we continually work to improve our guest rooms. We are committed to providing an environment where customers feel respected and heard. We hope to have the opportunity to welcome you back and provide more comfortable and enjoyable experiences. Best regards. Long Lam