Overall Ratings & Reviews Courtyard Hotel Sandton

Courtyard chain has been a preferred hotel for my stays in Johannesburg. While the location of their properties which I has stayed multiple times (Sandton & Rosebank) is very good, rooms are very spacious, the staff is very courteous the biggest let down over my past 2/3 stays has been downgrade of their rooms in terms of furniture, maintenance, look and feel. They are dated and need a major upgrade. While room design is dates, Pre-Covid I seldom found broken door handles, Iron, pantry items, etc. There is an Urgent need to upgrade else they will lose a loyal customer.

Overall appreciated

Really great room Food and drink service excellent… albeit a bit slow Pool looked lovely and clean, we didn’t go in as it was too chilly but June is their winter Rooms are excellent, mum and dad with an 8 year old and the set up was perfect! These are not hotel rooms… these are apartments so 2 separate bedrooms both with Ensuite and one with a bath it was great for us! Felt very safe, all area was gated and secure and all drivers scanned and sign in for Ubers etc

Quiet private place

Great to have such a big balcony and spacious room

All was good

Near Sandton Mall

What value for money and in the heart of Sandton. Brilliant

Upside: Spacious rooms. Good breakfast. Internet worked fine. Easy walking distance to shops, restaurants. Free parking. Downside: No water to shower last day, not even to flush toilet! Bed was quite hard, so quite uncomfortable

I have been staying at Courtyard Hotels in South Africa for many years and have been a loyal customer since 2014. However, this time around I found that the standards have gone down. The rooms need upgrade as they are dated, many things do not function properly or are damaged. The TV offers very limited options and I did have some time as I was at the hotel on the weekend. Unless a substantial upgrade is not done, I will not be staying with Courtyard hotels in the future

Welcoming staff

Courtyard is a home away from home for me. The team is always eager to help and ensure that I am comfortable

The staff are the best! They are super friendly and helpful. My only gripe was the old small television screen, which is difficult to view.

I am used to better standard from Courtyard in my earlier stays. Have given them good rating as they too are just coming off Covid closure and challenges thereof. Breakfast menu also is curtailed. Would like a better health club / gym and a restaurant with wider array of choices.

We had a very pleasant family stay at the Courtyard Hotel. Value for money. Very reasonably priced. Very comfortable and super clean rooms with all the basic necessities. Friendly staff. Garden’s beautifully maintained. We will definitely be back.

Brilliant 2 bedroom 2 bathroom suite for my family Holiday. So much more comfortable than a hotel room. Excellent staff serviced the unit. Sanitising was to standard.

Dissapointed, I booked 2 bedroom suit, only to be given 2 separate rooms. I was traveling with my kids & was very annoyed with the service.

Clean, convenient, helpful, courteous, nice staff. Neds maintenance the dining chairs were falling apart and needs railings in the bath/shower and. Permanent glass so water doesn’t sluice on the toilet as the glass flap was not staying closed.

I had a pleasant stay. Challenge I have is and it’s the 3rd time, on check in, they can’t locate my booking. I’ll show the my email from Hotel.com but it’s an hour challenge .

Excellent. The other good thing is that the hotel is within walking distance of shopping centres, banks and restaurants. So i was able to walk and cut on many shuttle costs.