Staff, food, accommodation, everything was very good

Breakfast

Great room and great guest services. Easy to get to/from the airport.

friendly staff, clean rooms and good buffet. But the car lot and beer distribution center emitted a slight ordor in the air.

This hotel is essentially worthless without a reliable airport shuttle. I waited from 11:30 PM to 1:30 AM for the shuttle, repeatedly called the hotel, and received no response. Because of this failure, I am requesting a full refund. I would not recommend this hotel to international or domestic travelers who rely on shuttle transportation, especially for safety reasons, as I did.

Me gusto todo, desde la habitacion muy amplia, limpia y el personal muy amable.

Very comfortable and clean. Staff were very helpful and accommodating. Breakfast buffet was delicious, as was dinner. It was a relatively long and not very pleasant walk, but within 30 minutes of a mall or other things to do in town.

Room needs to be painted. Sink was clogged. Everything else was just fine. Expensive for the quality

Great hotel for a fair price, convenient if you need to be close to the airport or some shopping areas without being in the super crowded São Pablo. The room and hallway renovations left this hotel as a premium option at a really good price.

Excellent service at reception upon arrival, the room was excellent, clean, and pleasant. The restaurant was excellent, the waiters were attentive, and the food was excellent. I congratulate the kitchen team and chef. The hotel will be recommended in Argentina and Canada.

This was a very nice hotel with excellent breakfast and other meals. The pool was nice although it was too cold they really should add a hot tub so people can enjoy it year-round. Great location near the airport. rooms are very clean

Quarto amplo bem limpo

Great staying

Há muitos anos me hospedo neste hotel indo ou voltando de viagens, por ele ser convenientemente localizado proximo ao aeroporto e ter shuttle. O hote foi recentemente renovado e ficou ainda melhor.

Good sized smart room. Pleasant restaurant space with honest food Free airport shuttle is a great bonus

Smooth check-in

Hard to know where to wait for the Infrequent ahuttle. Otherwise everything great.

The entire floor and room were freshly painted. The smell was really strong, so hard to sleep and some finished still undone. Bed was not that comfortable. Staff was really friendly.

The overall experience was good. However, the shuttle from the hotel to the airport (GRU) was terrible. 1) The driver did not bother asking if the passengers needed help to load their baggages on the bus/ 2) As there were no functional straps to tie the baggages where they were allocated, they were sliding on the bus until my dad tied the existent straps on his own/ 3) The driver was driving recklessly since the baggages / 4) The driver did not stop at the appropriate

Handy free shuttle, helpful staff, spacious room, OK breakfast. Worth a visit!